Outpatient Patient Access & Registration Specialist

Northeast Georgia Medical Center; Gainesville (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Northeast Georgia Health System is seeking a Patient Access Registrar to greet patients, register them, verify demographic and eligibility information, and determine financial responsibilities. The role involves collecting co‑pays and explaining billing processes while maintaining a courteous, compliant patient experience.

Under supervision, you will use hospital systems to verify insurance, obtain pre‑certifications when needed, and ensure accurate documentation in the EHR.

Qualifications

• High School Diploma or GED required.
• Proficient in office equipment (computer, fax, telephone, scanning copier).
• Strong communication and interpersonal skills required.

Responsibilities

• Greet and register patients, verify or obtain demographic information.
• Identify patient benefits eligibility and insurance pre‑certification where needed.
• Verify insurance coverage and collect co‑pays, deductibles, and co‑insurance.
• Provide financial counseling when appropriate and document all data in the EHR.
• Ensure accuracy of information and maintain patient privacy and HIPAA compliance.

Skills

Customer service

Data entry

Multitasking

Communication

Education

High School Diploma or GED

Job description

Northeast Georgia Health System is seeking a Patient Access Registrar to greet patients, register them, verify demographic and eligibility information, and determine financial responsibilities. The role involves collecting co‑pays and explaining billing processes while maintaining a courteous, compliant patient experience.

Under supervision, you will use hospital systems to verify insurance, obtain pre‑certifications when needed, and ensure accurate documentation in the EHR.