Outpatient Access & Registration Specialist

Northeast Georgia Health System; Gainesville (GA); On-site; USD 35,000 - 52,000; Full time

Job summary

Northeast Georgia Health System is seeking a Patient Access Specialist to greet patients, register them, verify accurate demographics, determine insurance eligibility, obtain pre-certifications, identify patient responsibility, collect co-pays and provide financial counseling when appropriate, ensuring a smooth registration experience across the hospital campus.

Under supervision of the Patient Access Supervisor, you will use multiple Patient Access systems and processes, handle inquiries,

Qualifications

• High School Diploma or GED required.
• Proficient in office equipment; able to move patients and work within hospital campus.
• Experience with patient access, billing, and insurance verification preferred.
• Bilingual preferred.
• Associate or Bachelor’s Degree in Business, Financial/HealthCare related field preferred.

Responsibilities

• Register patients and verify demographic and insurance information.
• Verify insurance eligibility and pre-certifications.
• Collect co-pays and explain billing process to patients.
• Enter data into EHR and Document Management System.
• Maintain HIPAA compliance and protect patient information.
• Coordinate with physicians’ offices and other departments to ensure patient satisfaction.

Skills

Customer service

Communication skills

Problem solving

Attention to detail

Adaptability

Education

High School Diploma or GED

Tools

EHR Systems

Billing software

Cash handling

Job description

Northeast Georgia Health System is seeking a Patient Access Specialist to greet patients, register them, verify accurate demographics, determine insurance eligibility, obtain pre-certifications, identify patient responsibility, collect co-pays and provide financial counseling when appropriate, ensuring a smooth registration experience across the hospital campus.

Under supervision of the Patient Access Supervisor, you will use multiple Patient Access systems and processes, handle inquiries,