Outpatient Mental Health Case Manager — Empower Lives

AltaPointe Health; Mobile (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

AltaPointe Health in Mobile, AL is seeking a dedicated Case Manager to support adults in outpatient services. You will monitor well-being across health and social domains, travel to consumers' residences, and assist families in accessing resources.

Responsibilities include maintaining caseloads, conducting functional needs assessments, coordinating with care teams, developing ISP plans within 30 days, and ensuring accurate records. Emphasis on collaboration, privacy, and Medicaid standards.

Qualifications

• Bachelor’s degree in a mental health discipline. Must be at least age 23, maintain a valid verifiable driver license and maintain a clear driving record.
• Knowledge in mental health service provision, outlined below, to be attained within six (6) months of employment:
• Knowledge of psychiatric disorders in the adult population
• Knowledge of developmental disabilities and substance use in the adult population
• Knowledge of cultural diversity
• Knowledge of behavioral management and crisis intervention
• Knowledge of available community resources and internal services
• Certified by the Alabama State Department of Mental Health to provide adult case management services

Responsibilities

• Maintains caseload effectively, processing referrals in a timely manner and participates in assessment unit intake process as appropriate and requested.
• Conducts a (FNA) Functional Needs Assessment on each referral or identified patient
• Consults with Care Coordinator to explore any existing medical needs
• Complies with completing goals to be achieved, creates, and maintains an (ISP) Individualized Service Plan within 30 days of contact
• Provides appropriate linkage to community resources
• Coordinates implementation of internal services as appropriate
• Maintains an itemized list of resources being utilized for each patient and regularly monitors to ensure the service is still needed and/or appropriately meeting their needs
• Collaborates with Benefits Specialist, Representative payee, Transporter/Shopper, (BLS) Basic Living Skills instructors, etc
• Effectively collaborates with the treatment team members and regularly provides feedback on the patient’s status
• Evaluates the patient for discharge planning
• Comply with the Chapter 106 Medicaid Standards
• Seeks clinical supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance care management skills
• Documents in a timely fashion per Altapointe policy
• Documents appropriate, complete and comprehensive assessments
• Documents measurable and specific goals in the (ISP) Individualized Service Plan
• Documents in clear and concise manner, types of patient problems, ISP goals addressed and services provided in direct service record
• Documents case disposition, case closings, follow-up and referrals
• Treats patients with care, dignity and respect
• Respects patient’s privacy and confidentiality
• Is pleasant and cooperative with others
• Personal values don’t inhibit ability to relate and care for others
• Is sensitive to the patient’s needs, expectations and individual differences
• Effectively manages caseload based on patient’s needs
• Make frequent contacts with patients
• Meets Altapointe productivity standards
• Actively participates in Performance Improvement activities
• Actively participates in Altapointe committees as required
• Follows Altapointe policies and procedures
• Attends to required in-service training and other workshops

Education

Bachelor’s degree in a mental health discipline

Job description

AltaPointe Health in Mobile, AL is seeking a dedicated Case Manager to support adults in outpatient services. You will monitor well-being across health and social domains, travel to consumers' residences, and assist families in accessing resources.

Responsibilities include maintaining caseloads, conducting functional needs assessments, coordinating with care teams, developing ISP plans within 30 days, and ensuring accurate records. Emphasis on collaboration, privacy, and Medicaid standards.