Outpatient Imaging Scheduler I — Patient Concierge

Memorial Health; Springfield (IL); On-site; USD 22,730 - 34,192; Full time

Job summary

Memorial Health is seeking a patient services clerk for Medical Imaging Services in Springfield. The role focuses on film library support, patient greeting, and accurate clerical tasks to aid physicians and staff throughout the imaging process.

Requirements include a high school diploma and at least 1 year of secretarial/clerical experience. Strong interpersonal skills, basic computer abilities, and attention to detail are essential to ensure safe, courteous, and efficient service.

Qualifications

• High school education required.
• Minimum of 1 year secretarial/clerical experience required.
• Excellent interpersonal and guest relations skills required.
• Medical terminology background preferred.
• Basic computer skills required.
• Near visual acuity to assure proper filing and handling of records required.
• Moderate physical effort.

Responsibilities

• Greets and registers/checks in outpatients in a positive, accurate and professional manner.
• Answers phones with proper etiquette to provide great customer service.
• Prepares digital images for continuation of care, medical records, and patients.
• Ensures proper recording and transmission of patient and exam indicator information.
• Monitors the Radiation Information System (RIS) to ensure operations run smoothly and relays issues.
• Acts as liaison between patient floors, staff, radiology personnel, and clinicians for reporting results.
• Provides assistance to physicians, students, and residents.
• Performs account merges to maintain patient data accuracy.
• Performs other related work as required.

Skills

Interpersonal skills

Guest relations

Basic computer skills

Visual acuity

Physical effort

Education

High school diploma

Tools

RIS system

Job description

Memorial Health is seeking a patient services clerk for Medical Imaging Services in Springfield. The role focuses on film library support, patient greeting, and accurate clerical tasks to aid physicians and staff throughout the imaging process.

Requirements include a high school diploma and at least 1 year of secretarial/clerical experience. Strong interpersonal skills, basic computer abilities, and attention to detail are essential to ensure safe, courteous, and efficient service.