Radiology Scheduler

Springfield Clinic; Springfield (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Springfield Clinic is seeking a Scheduling Coordinator for Radiology to manage patient appointments and pre-certification details. You will coordinate with technologists and Radiology management to ensure smooth workflow and accurate documentation.

The role involves using RIS to schedule CT, MRI, Ultrasound, Mammography, Bone Density and Fluoro procedures, verifying insurance eligibility, and communicating prep instructions to patients.

Qualifications

• Excellent organizational and interpersonal communication skills.
• Excellent computer and telephone skills.
• Self-motivated and able to problem solve.
• Clear, articulate speaking voice.
• Must be able to lift, walk, stoop and sit at a computer for long periods.
• Manual dexterity to use keyboard and equipment.

Responsibilities

• Communicate pending pre-certification information issues with technologists and Radiology management.
• Schedule procedures using Radiology Information System (RIS), including CT, MRI, Ultrasound, Mammography, Bone Density and Fluoro procedures. Verify insurance eligibility.
• Explain patient prep and dispense prep kits as needed.
• Task providers' offices when necessary.
• Complete reminder calls for future appointments.
• Ensure all outside images are obtained.
• Build worker's compensation cases in IDX when applicable.
• Manage all image release including using PACS to burn CDs and DVDs for patient transport and work with Release of Information to verify accurate documentation.
• Schedule interpreter services.
• Check in outpatients for Radiology procedures.
• Comply with the Springfield Clinic incident reporting policy and procedures.
• Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
• Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
• Perform other job duties as assigned.

Skills

Organizational skills

Interpersonal communication

Computer skills

Telephone skills

Problem solving

Clear speaking voice

Emotional self-control

Education

High School diploma or GED

Job description

Job Relationships

Reports to the Diagnostic Imaging Operations Manager

Principal Responsibilities

• Communicate pending pre-certification information issues with technologists and Radiology management.
• Schedule procedures using Radiology Information System (RIS), including CT, MRI, Ultrasound, Mammography, Bone Density and Fluoro procedures. Verify insurance eligibility.
• Explain patient prep and dispense prep kits as needed.
• Task providers' offices when necessary.
• Complete reminder calls for future appointments.
• Ensure all outside images are obtained.
• Build worker's compensation cases in IDX when applicable.
• Manage all image release including using PACS to burn CDs and DVDs for patient transport and work with Release of Information to verify accurate documentation.
• Schedule interpreter services.
• Check in outpatients for Radiology procedures.
• Comply with the Springfield Clinic incident reporting policy and procedures.
• Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
• Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
• Perform other job duties as assigned.

Education/Experience

• High School graduate or GED required.

Knowledge, Skills and Abilities

• Ability to control emotions and maintain composure under stress, using tact and good judgment.
• Excellent organizational and interpersonal communication skills.
• Excellent computer and telephone skills.
• Self-motivated and able to problem solve.
• Clear, articulate speaking voice.
• The employee must be able to lift, walk, stoop and sit at a computer for long periods of time.
• Must possess manual dexterity to use keyboard and handle equipment and appliances.

Working Environment

• Medical office environment.
• Direct patient contact is involved.

PHI/Privacy Level

HIPAA1