Outpatient Coordinator, Behavioral Health

Socket.dev; Ottumwa (IA); On-site; USD 42,000 - 55,000; Full time

Job summary

Qualifications

• High school diploma or equivalent is required.
• CPR certification and CPI (Crisis Prevention Training) within 30 days of employment and prior to any patient contact.
• Previous experience on an inpatient unit is preferred; clerical duties experience is required.

Responsibilities

• Monitors and completes necessary audits for patient care tracking and handles all aspects of the admission process.
• Supports in the completion of pre-admission paperwork.
• Support in tracking and collection of required assessments and surveys.
• Maintains supply of therapeutic tools (worksheets, videos, games) for clinician use and follows programming schedule.
• Assists with charge reconciliation and data entry as required.
• Coordinates patient group assignments and team coordination efforts.

Skills

Clerical duties

Communication skills

Attention to detail

Education

High school diploma or equivalent

Job description

Facility Name: Ottumwa Regional Medical Center

Schedule: Full-time/40 hours per week

Your experience matters

Lifepoint Behavioral Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Outpatient Coordinator joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you’ll contribute

An Outpatient Coordinator who excels in this role:

• Monitors and completes necessary audits for patient care tracking. Handles all aspects of the admission process.

• Supports in the completion of pre-admission paperwork as applicable.

• Supports in the tracking and collection of required assessments and survey.

• Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use. Per the therapist dictation maintains the programming schedule.

• Supports with charge reconciliation and entering as required.

• Supports team with patient group assignments and coordination efforts.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part‑time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long‑term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

What we’re looking for

• Education: High school degree or equivalent

• Licenses: Valid driver’s license

• Certifications: CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.

• Experience: Previous experience on an inpatient unit preferred. Must have experience with clerical duties.

EEOC Statement

“Lifepoint Behavioral Health is an Equal Opportunity Employer. Lifepoint Behavioral Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post‑acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.