Outpatient Clinical Coordinator

Cottonwood Springs; Olathe (KS); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Comprehensive Benefits

Tuition Assistance

Paid Time Off

Professional Development

Job summary

Cottonwood Springs Behavioral Health in Olathe, KS, is seeking a dynamic Outpatient Clinical Coordinator to support the department with clinical, operational, and administrative excellence. This full-time days position partners with the Outpatient Clinical Director to ensure smooth scheduling, chart integrity and high-quality patient care in a fast-paced environment.

Responsibilities include coordinating patient groups, managing documents, assisting with pre-certifications and reviews, and

Qualifications

• High School Diploma or GED preferred.
• CPR and De-escalation certification required or obtain within 30 days of hire.

Responsibilities

• Maintains scheduling for therapists and programming.
• Supports with chart compliance and treatment team communication.
• Performs pre-certifications and concurrent reviews as needed.
• Coordinates patient group assignments and coordination efforts.
• Manages scheduling and attendance for staff and programs.
• Provides excellent customer service to patients, families, and referral sources.

Education

High School Diploma/GED

Job description

Facility Name: Cottonwood Spring Behavioral Health

Position: Therapist - Behavioral Health

Shift: Full-time days, Monday - Friday

Your Experience Matters

Lifepoint Rehabilitation is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Outpatient Clinical Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More About Our Team

Cottonwood Springs is a behavioral health hospital located in Olathe, KS, part of the greater Kansas City metropolitan area. We provide inpatient and outpatient programming for those facing mental health and addiction challenges. Our programs offer caring, compassionate treatment for adults (18+) and include inpatient mental health and addiction treatment and detox, Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP). Our BH is a very fast-paced yet fun environment with endless opportunities to learn and grow!

What we're looking for:

We are looking for a dynamic Outpatient Clinical Coordinator who is passionate about helping others and is a team player! This position is responsible for supporting the needs of the department with a focus on clinical, operational, and administrative excellence.

Reports to

Outpatient Clinical Director

What Will You Do In This Role

• Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use
• Per the therapist dictation maintains the programming schedule
• Supports with charge reconciliation and entering as required
• Supports team with patient group assignments and coordination efforts
• Provides impeccable customer service to patients, families, referral sources, and stakeholders
• Supports with vital and UDS capture as needed
• Completes DCAR reporting in a timely and accurate fashion
• Supports in organizing and filing paperwork
• Maintains staff schedules and ensures staffing for the program
• Monitors and records attendance including tardiness and absences
• Communicates with treatment team to ensure chart compliance
• Interfaces with others to ensure completion of physician follow-ups from CPE
• Manages Family Session Schedules as required by program
• Work with the business office and the utilization review department to ensure payment for services
• Preform pre-certifications and concurrent reviews
• Develop relationships with payer sources
• Interfaces with UR department to ensure service coverage for patients
• Maintain a positive working relationship with referral sources, community agencies and organizations
• Maintains program and patient information and data to create reports, census, and assist the Business Office in reporting
• Schedules CPEs, nursing assessments, H&P and psychosocial assessment with appropriate clinician and per required timeframe
• Schedules or completes UDS collections, including random screenings
• Ensures orders are obtained for patients prior to starting services (as applicable)
• Actively participate in the therapist's discharge planning needs
• As directed creates appointments, starts follow up care process and completes interfacing with organizations
• Cross trains and supports in various outpatient functions including PCA, transportation, and financial counseling
• Conducts appointment reminder calls
• Collects copays and deductibles as applicable
• Manages organizational tools to ensure efficient operations including bed boards/group room assignments, treatment team schedule, flash reports, etc
• Other responsibility and duties assigned by leadership

Qualifications

• Education: High School Diploma/GED preferred.
• Certifications: CPR and De-escalation certification required or obtain within 30 days of hire.

Additional Requirements

• CPR certification and Crisis Prevention Training (CPI) within 30 days.

Why Join Us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

EEOC Statement

"Cottonwood Springs is an Equal Opportunity Employer. Cottonwood Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.