Outpatient Clinic Operations Manager II

AdventHealth; Shawnee (KS); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403(b) Retirement Plan

Parental Leave

Career Development

Whole Person Well-being

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Shawnee, KS is seeking a dynamic Operations Manager to oversee daily practice operations, lead staff, and drive performance improvements. You will implement strategies to enhance patient access, financial health, and regulatory compliance, collaborating with regional directors to ensure cohesive clinical teams.

The role emphasizes accountability, communication, and leadership in a fast-paced, patient-centered environment with a commitment to whole-person care.

Qualifications

• Organizational skills are required.
• Excellent verbal communication is required.
• Strong interpersonal abilities are required.
• Proficient in customer relations is required.
• Excellent grammar and spelling are required.
• Ability to read and comprehend written instructions is required.
• Capable of following verbal instructions is required.
• Keyboarding skills are required.
• Competent with computer usage is required.
• Entrepreneurial spirit with leadership skills for small business management is required.
• Proven track record of meeting and exceeding key performance metrics is required.
• Proficient in using computer software, including word processing, spreadsheets, database, and general accounting is required.
• Experience in scheduling and training staff is required.
• Ability to exercise high degrees of judgment, discretion, and decision-making is required.
• Skilled in analyzing situations accurately and taking effective action is required.

Responsibilities

• Manages daily operations and overall performance of the practice to ensure efficiency and effectiveness.
• Hires, trains, supervises, and evaluates office and clinical staff, providing guidance and feedback as needed.
• Develops and implements action plans to improve practice performance in areas such as employee turnover, patient access, and financial outcomes.
• Oversees budgeting and financial analysis, providing input for future budgets and financial needs.
• Monitors patient flow and ensures appropriate utilization of provider time and staff coverage.
• Ensures compliance with local, state, and federal regulations, including OSHA and AHCA.
• Addresses and resolves issues raised by physicians, employees, and patients.
• Assists with developing and implementing market growth strategies for the practices.
• Regularly visits assigned offices and meets with staff and physicians to discuss current issues and performance.
• Analyzes monthly financial statements and performance reports, developing summaries of trends and key variances from budget.
• Collaborates with regional medical directors to ensure practice operations and clinical teams work well together.
• Communicates strategic information effectively to all relevant parties.
• Performs other duties as assigned.

Skills

Organizational skills

Effective verbal communication

Interpersonal skills

Customer relations

Excellent grammar and spelling

Reading & comprehension

Following verbal instructions

Keyboarding skills

Computer literacy

Leadership for small business

Meeting performance metrics

Proficiency with office software

Scheduling & training staff

Judgment and discretion

Situational analysis & action

Job description

AdventHealth in Shawnee, KS is seeking a dynamic Operations Manager to oversee daily practice operations, lead staff, and drive performance improvements. You will implement strategies to enhance patient access, financial health, and regulatory compliance, collaborating with regional directors to ensure cohesive clinical teams.

The role emphasizes accountability, communication, and leadership in a fast-paced, patient-centered environment with a commitment to whole-person care.