Practice Manager II Outpatient Clinic

1103 Team Member Services; United States; On-site; USD 62,000 - 114,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO from day one

403(b) retirement plan

Parental leave

Career development

Well-being resources

Mental health resources

Pet benefits

Job summary

AdventHealth Shawnee Mission is seeking a Practice Administrator to oversee daily operations, hire and supervise staff, and drive performance against budget and patient access goals.

You will monitor financials, ensure regulatory compliance, and implement growth strategies while maintaining high-quality patient care. Collaboration with regional leaders and physicians is essential.

Qualifications

• Bachelor's degree required; 3+ years of supervisory experience in a physician practice preferred.
• Experience supervising staff in a physician practice setting.
• Proficient in scheduling and training staff.

Responsibilities

• Manages daily operations and overall performance of the practice to ensure efficiency.
• Hires, trains, supervises, and evaluates staff; provides guidance and feedback.
• Develops and implements action plans to improve practice performance and financial outcomes.
• Oversees budgeting and financial analysis; monitors patient flow and staff coverage.
• Ensures compliance with OSHA, AHCA and other regulations; resolves issues with physicians, staff, and patients.
• Collaborates with regional leadership to ensure effective operations and patient care.
• Analyzes monthly financial statements and variances; communicates trends to leadership.

Skills

Organizational skills

Verbal communication

Interpersonal abilities

Customer relations

Grammar and spelling

Reading instructions

Following verbal instructions

Keyboarding

Computer usage

Leadership for small business

Meeting KPIs

MS Office / software

Scheduling staff

Judgment and decision-making

Situational analysis

Team relationships

Prioritization

Policy enforcement

Hiring process

Leadership

Reporting and analytics

Growth strategies

Healthcare policy familiarity

Billing and coding overview

HR knowledge

Computer programs

Med office experience (preferred)

Patient care experience (preferred)

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits

Schedule: Full time Shift: Day (United States of America) Address: 7450 Kessler St City: Shawnee Mission State: Kansas Postal Code: 66204

Job Description:

Manages daily operations and overall performance of the practice to ensure efficiency and effectiveness. Hires, trains, supervises, and evaluates office and clinical staff, providing guidance and feedback as needed. Develops and implements action plans to improve practice performance in areas such as employee turnover, patient access, and financial outcomes. Oversees budgeting and financial analysis, providing input for future budgets and financial needs. Monitors patient flow and ensures appropriate utilization of provider time and staff coverage. Ensures compliance with local, state, and federal regulations, including OSHA and AHCA. Addresses and resolves issues raised by physicians, employees, and patients. Assists with developing and implementing market growth strategies for the practices. Regularly visits assigned offices and meets with staff and physicians to discuss current issues and performance. Analyzes monthly financial statements and performance reports, developing summaries of trends and key variances from budget. Collaborates with regional medical directors to ensure practice operations and clinical teams work well together. Communicates strategic information effectively to all relevant parties. Performs oher duties as assigned.

Knowledge, Skills, and Abilities:

• Organizational skills [Required]
• Effective verbal communication [Required]
• Strong interpersonal abilities [Required]
• Proficient in customer relations [Required]
• Excellent grammar and spelling [Required]
• Ability to read and comprehend written instructions [Required]
• Capable of following verbal instructions [Required]
• Keyboarding skills (manual) [Required]
• Competent with computer usage (visual) [Required]
• Entrepreneurial spirit with leadership skills for small business management [Required]
• Proven track record of meeting and exceeding key performance metrics [Required]
• Proficient in using computer software, including word processing, spreadsheets, database, and general accounting [Required]
• Experience in scheduling and training staff [Required]
• Ability to exercise high degrees of judgment, discretion, and decision-making to achieve organizational objectives [Required]
• Skilled in analyzing situations accurately and taking effective action [Required]
• Able to establish and maintain effective working relationships with a wide range of individuals, including employees, physicians, policy-making bodies, third-party payers, patients, and the public [Required]
• Competent in organizing work, making assignments, and achieving goals and objectives [Required]
• Clear and effective communication skills, both writing and verbally [Required]
• Ability to coordinate and assist in specific functions and activities, including information systems, accounting, human resources, payroll, materials management, engineering, and other support services [Required]
• Collaborates respectfully and optimistically with management to enhance patient safety and improve practice operations [Required]
• Demonstrates leadership and provides direction for staff members [Required]
• Capable of organizing and integrating organizational priorities and deadlines [Required]
• Administers practice and organizational policies and procedures consistently and timely [Required]
• Skilled in screening, interviewing, and hiring qualified applicants for open positions [Required]
• Assumes responsibility and exercises authority over assigned work functions [Required]
• Establishes and maintains quality control standards [Required]
• Able to research and prepare comprehensive reports [Required]
• Develops and initiates strategies for growth and development in conjunction with corporate management and physicians [Required]
• Knowledgeable in policies and procedures of various physician specialty practices to direct operations and provide effective patient care [Required]
• Familiar with insurance billing and collections [Required]
• Understands fiscal management principles [Required]
• Aware of governmental regulations and compliance requirements [Required]
• Knowledge of human resources management techniques, principles, and practices [Required]
• Proficient with computer programs and applications [Required]
• Billing and coding experience in a physician practice [Preferred]
• Patient care experience in a physician practice [Preferred]

Education:

Bachelor's [Required] Field of Study: N/A Work Experience: 3+ years of supervisory experience in a physician practice [Preferred]

Additional Information:

An equivalent combination of education ad relevant work experience may be considered in lieu of the stated degree requirement: Bachelors degree AND 0+ years of experience OR Associates degree AND 2+ years of experience OR High School Grad or Equivalent AND 4+ years of experience.

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Preferred] Certified Medical Office Manager (CMOM) [Preferred] Licensed Practical Nurse (LPN) [Preferred] OR American Association Medical Assistants (CMA) [Preferred] OR Clinical Medical Assistant Certification (CMAC) [Preferred] OR ARMA Registered Medical Assistant (RMA) [Preferred] OR AMT Registered Medical Assistant (RMA) [Preferred] OR National Certified Medical Assistant (NCMA) [Preferred] OR Certified Clinical Medical Assistant (CCMA) [Preferred] OR Nationally Registered Certified Medical Assistant (NRCMA) [Preferred]

Physical Requirements:

Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$61,526.40 - $114,420.80

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.