Outpatient Clinic Medical Assistant & Admin Clerk

Ray County Hospital & Healthcare; Richmond (MO); Vor Ort; USD 38.000 - 59.000; Vollzeit

Zusammenfassung

Ray County Hospital & Healthcare in Missouri is seeking an Outpatient Clinic Unit Clerk/Medical Assistant to provide administrative and clinical support in a hospital-based outpatient clinic.

You will welcome patients, coordinate scheduling and referrals, prepare medical records, assist with examinations, document vital signs, and help maintain HIPAA-compliant, organized clinic operations to deliver patient-centered care.

Qualifikationen

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program preferred.
• Equivalent healthcare experience may be considered.
• BLS certification required.

Aufgaben

• Greets patients and assists families, visitors, providers, and staff in a professional manner.
• Answers incoming calls and routes messages appropriately.
• Verifies demographic and patient information and communicates discrepancies.
• Provides patients with clinic instructions and forms.
• Coordinates communication between patients, clinical staff, and hospital departments.
• Maintains patient confidentiality and HIPAA compliance.
• Schedules, reschedules, and cancels outpatient appointments.
• Reviews orders and referrals for required information.
• Coordinates appointments with multiple departments as needed.
• Communicates scheduling requirements and patient preparation instructions clearly.
• Assists with prior authorization workflow and documents required information.
• Identifies and escalates scheduling conflicts.
• Escorts and rooms patients, obtains vitals, and updates records.
• Documents patient information accurately in the EHR.
• Assists during examinations and procedures as appropriate.
• Performs approved point-of-care testing when trained and permitted.
• Prepares exam rooms between patients according to infection-control rules.

Kenntnisse

Professionalism

Confidentiality

Customer service

Communication

HIPAA knowledge

Ausbildung

High School Diploma or equivalent

Completion of an accredited Medical Assistant program

Equivalent healthcare experience

Tools

Scheduling software

EHR system

Jobbeschreibung

Ray County Hospital & Healthcare in Missouri is seeking an Outpatient Clinic Unit Clerk/Medical Assistant to provide administrative and clinical support in a hospital-based outpatient clinic.

You will welcome patients, coordinate scheduling and referrals, prepare medical records, assist with examinations, document vital signs, and help maintain HIPAA-compliant, organized clinic operations to deliver patient-centered care.