Outpatient Cardiology Scheduling Specialist

Orlando Health; Orlando (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403(b) plan

Health Savings Account

Flexible Spending Account

Paid Time Off

Life Insurance

Extended Leave Plan

Family Care

Paid Parental Leave

Pet Insurance

Car Insurance

Tuition reimbursement

Tuition assistance

Student debt support

Monthly debt payments

Job summary

Orlando Health Heart and Vascular Institute in Orlando, FL, seeks a Scheduling Coordinator to efficiently coordinate cardiology appointments, including office visits, follow-ups, and imaging, while gathering patient demographics and ensuring accurate data entry.

You will communicate with providers and staff, maintain daily schedules, and uphold Orlando Health's commitment to exemplary patient service; hospital policies guide attendance and compliance.

Qualifications

• High school graduate or GED required.
• One year of customer service experience (retail, hospitality or related). Knowledge of Microsoft Office.
• Scheduling coordination experience is a plus, especially in cardiology.

Responsibilities

• The scheduling coordinator will efficiently and accurately schedule/coordinate cardiology appointments in the office including office visits, support care visits and diagnostic imaging.
• Efficiently and accurately gather and input patient/guarantor demographic and financial information.
• Maintain basic understanding of the medical needs during the screening process for scheduling an appointment.
• Provide accurate information of department criteria to expedite patient preparation, arrival location and time.
• Be proactive with customers by actively listening, showing a caring attitude, and offering alternatives when necessary.
• Efficiently and accurately registers patient.
• Communicates regularly with providers, nurses, patients, and all other departments.
• Review schedule daily and communicate changes to providers, staff, and other departments.
• Meet departmental goals for productivity, quality and customer service; enter office patient charges as assigned.
• Participate in process improvement activities serving as a resource on patient flow.
• Maintain regular, punctual attendance and compliance with policies.
• Complete mandatory education and attend in-services/meetings as required.

Skills

Customer service

Microsoft Office

Scheduling

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Orlando Health Heart and Vascular Institute in Orlando, FL, seeks a Scheduling Coordinator to efficiently coordinate cardiology appointments, including office visits, follow-ups, and imaging, while gathering patient demographics and ensuring accurate data entry.

You will communicate with providers and staff, maintain daily schedules, and uphold Orlando Health's commitment to exemplary patient service; hospital policies guide attendance and compliance.