Outpatient Administrative Assistant

Community Counseling Center, Cape Girardeau, MO; Cape Girardeau (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

24 paid days off

Birthday day off

Seven paid holidays

Health insurance

Dental insurance

Vision insurance

Company paid life insurance

Long-term disability

Employee referral program

More

Job summary

Community Counseling Center in Cape Girardeau, MO seeks an administrative support role to assist the Director of Outpatient and Emergency Services with data tracking, reporting, and scheduling tasks.

The successful candidate will help collect data for POS requests, manage scheduling templates in the EHR, and support documentation to ensure compliance with DMH, CARF, and agency standards. Strong organizational skills and reliable communication are essential.

Qualifications

• High school diploma or GED required.
• Valid Driver's License and current auto insurance required.
• Experience with admin tasks preferred.

Responsibilities

• Assist with data collection and reporting to support program goals.
• Set up scheduling templates for therapists in the EHR system.
• Maintain accurate documentation and correspond with external entities as needed.
• Prepare meetings and take minutes; assist with reports and waitlists.

Skills

Data entry

Scheduling

Documentation

Communication

Attention to detail

Time management

Education

High school diploma or GED

Tools

EHR system

Scheduling software

Job description

Schedule: Full - Time, Non - Exempt, Monday - Friday 8:00am - 4:30m

Job Summary:

Responsible to work directly with Director of Outpatient and Emergency Services to accomplish tasks associated with tracking, monitoring, and reporting information.

Job Duties:

• Assist with data collection to process POS justification requests.
• Assist with data collection and communication with clients to process provider transfer requests.
• Set up scheduling template for therapists in EHR system, including ETO entry.
• Be familiar with functionality and reporting in EHR system.
• Prepare random review of clinical documentation as assigned by supervisor.
• Assist with the completion of client phone surveys.
• Assist with preparation for and taking minutes for meetings/training.
• Assist with completion of reports and tracking (i.e., agency wide discharges, wait lists, contractual staff report, etc.) as assigned by supervisor.
• Assist with processing of MH3 referrals and preparation for P/P meetings.
• Perform administrative duties such as scanning, filing, copying, etc.
• Correspondence with external entities as assigned by supervisor.
• Document according to clinical policies and procedures, DMH, CARF, and any other federal or state program per agency standards.

Qualifications:

• High school diploma/GED/HSE
• Must hold Valid Driver's License (Class E for Missouri or Class D for IL Residents - Obtain on start date) and current continuous auto insurance.

Note: Benefits may vary depending on hours worked.

• 24 Paid Days Off Your First Year + get a day off for your birthday!
• Seven Paid Holidays
• Competitive Health, Dental, Vision, and Supplemental Insurance
• Company Paid Life and LTD Insurance
• Employee Referral Program
• Much More!

Community Counseling Center (CCC) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristics protected by law.

CCC will consider requests for reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, etc. please contact [e-mail] to speak with us about your needs.