Outlets Manager

Hyatt Hotels Corporation; Arlington, Northern (VA, KY); On-site; USD 62,000 - 65,000; Full time

Benefits offered by this job

Complimentary hotel nights

Tuition reimbursement

Free parking

Family leave

Paid vacation & holidays

Job summary

Hyatt Regency Morristown at Headquarters Plaza in Morristown, NJ, is seeking an Outlets Manager to oversee the Grab & Go Market and Lounge Bar, driving guest satisfaction and sales in a full-time, onsite capacity.

The role requires 2+ years of F&B management experience, strong leadership, and knowledge of POS systems, inventory management, and food safety regulations. Competitive benefits and a growth-focused environment are provided.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• 2+ years of experience in F&B management or hospitality leadership.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in POS systems, inventory management, and Microsoft Office applications.
• Knowledge of food safety, sanitation, and alcohol service regulations.
• Ability to analyze financial reports and make data-driven decisions.

Responsibilities

• Oversee day-to-day operations of the Grab & Go Market and Lounge Bar to ensure efficient and profitable performance.
• Maintain high standards of cleanliness, presentation, product quality, and guest service.
• Monitor outlet appearance, merchandising, and product displays to maximize sales opportunities.
• Ensure compliance with company policies, brand standards, and local health and safety regulations.
• Coordinate with other departments to support seamless operations.
• Foster a culture of hospitality and service excellence.
• Address guest concerns promptly and professionally, ensuring timely resolution.
• Recruit, train, coach, and develop outlet colleagues.

Skills

Leadership

Communication

Interpersonal skills

POS systems

Inventory management

Microsoft Office

Food safety knowledge

Alcohol service knowledge

Financial analysis

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Tools

POS systems

Inventory management software

Microsoft Office

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Hyatt Regency Morristown at Headquarters Plaza

US - NJ - Morristown

Bars/Restaurants/Outlets

Entry Level Manager

Full-time

Yearly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

Join our amazing team at Hyatt Regency Morristownwhich is situated in the heart of downtown Morristown’s historical district near George Washington’s Headquarters, The Morris Museum, and Fosterfields Living Historical Farm. Our newly renovated hotel features 256 guestrooms including 50 spacious studio suites. With more than 31,000 square feet of revitalized meeting and banquet space, the hotel provides premier meeting experience in the Tri-state area.

What are additional benefits working at Hyatt Regency Morristown

• Complimentary hotel nights and discounts at Hyatt properties around the world
• Tuition Reimbursement, 401K with company match, Employee Stock Purchasing Plan
• Free parking/ free meals
• Paid Family Bonding Time & Adoption Assistance
• Paid Vacation, Sick days, New Child Leave, Holidays

The Outlets Manager will oversee the food and beverage areas (grab-and-go market and lounge) within the hotel. Responsibilities may include scheduling, forecasting and training, ensuring compliance with federal, state and local laws as well as all operating procedures. This person may also coordinate special events at the hotel. The Outlets Manager must have strong communication and analytical skills. Food and Beverage cost control experience is helpful.

Operations Management

• Oversee day-to-day operations of the Grab & Go Market and Lounge Bar to ensure efficient and profitable performance.
• Maintain high standards of cleanliness, presentation, product quality, and guest service.
• Monitor outlet appearance, merchandising, and product displays to maximize sales opportunities.
• Ensure compliance with company policies, brand standards, and local health and safety regulations.

Coordinate with other departments to support seamless operations.

Guest Experience

• Foster a culture of hospitality and service excellence.
• Address guest concerns promptly and professionally, ensuring timely resolution.
• Engage with guests regularly to solicit feedback and identify opportunities for service improvement.
• Create and implement initiatives that enhance guest satisfaction and loyalty.
• Monitor daily revenue, labor costs, food costs, beverage costs, and other key performance indicators.
• Identify opportunities to increase revenue through promotions, upselling, and merchandising strategies.
• Control expenses while maintaining service and quality standards.
• Recruit, train, coach, and develop outlet colleagues.
• Provide ongoing feedback.
• Create employee schedules that align with business demands and labor productivity goals.
• Promote a positive work environment that encourages teamwork, accountability, and professional growth.

Inventory & Product Management

• Manage ordering, receiving, storage, and inventory controls for food, beverages, and retail merchandise.
• Conduct regular inventory counts and investigate variances.
• Ensure proper product rotation and minimize waste.
• Collaborate with vendors and purchasing teams to maintain appropriate inventory levels.
• Ensure responsible alcohol service and compliance with all liquor laws.
• Develop beverage programs and seasonal promotions to drive sales.
• Monitor beverage quality, presentation, and consistency.
• Train staff on beverage knowledge, service techniques, and upselling strategies.

Grab & Go Market Management

• Oversee product assortment, merchandising, and pricing strategies.
• Analyze sales trends and adjust product offerings to meet guest preferences.
• Ensure fresh food and retail items are properly stocked and displayed.
• Maintain accurate inventory and point-of-sale controls.

The salary for this position is between 61,500-$65,000.

Qualifications

• Minimum of 2+ years as F&B Management preferred
• Wine/beverage knowledge in an upscale environment preferred
• Ideal applicant should have strong organizational skills, ability to work with flexible work schedule, be a team player and a dynamic leader

Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.

• Strong leadership, communication, and interpersonal skills.
• Proficiency in POS systems, inventory management, and Microsoft Office applications.
• Knowledge of food safety, sanitation, and alcohol service regulations.
• Ability to analyze financial reports and make data-driven decisions.

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