Hotel Outlets & F&B Manager | Guest Experience Lead

Hyatt Hotels Corporation; Arlington, Northern (VA, KY); Hybrid; USD 62,000 - 65,000; Full time

Benefits offered by this job

Complimentary hotel nights

Tuition reimbursement

Free parking

Family leave

Paid vacation & holidays

Job summary

Hyatt Regency Morristown at Headquarters Plaza in Morristown, NJ, is seeking an Outlets Manager to oversee the Grab & Go Market and Lounge Bar, driving guest satisfaction and sales in a full-time, onsite capacity.

The role requires 2+ years of F&B management experience, strong leadership, and knowledge of POS systems, inventory management, and food safety regulations. Competitive benefits and a growth-focused environment are provided.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• 2+ years of experience in F&B management or hospitality leadership.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in POS systems, inventory management, and Microsoft Office applications.
• Knowledge of food safety, sanitation, and alcohol service regulations.
• Ability to analyze financial reports and make data-driven decisions.

Responsibilities

• Oversee day-to-day operations of the Grab & Go Market and Lounge Bar to ensure efficient and profitable performance.
• Maintain high standards of cleanliness, presentation, product quality, and guest service.
• Monitor outlet appearance, merchandising, and product displays to maximize sales opportunities.
• Ensure compliance with company policies, brand standards, and local health and safety regulations.
• Coordinate with other departments to support seamless operations.
• Foster a culture of hospitality and service excellence.
• Address guest concerns promptly and professionally, ensuring timely resolution.
• Recruit, train, coach, and develop outlet colleagues.

Skills

Leadership

Communication

Interpersonal skills

POS systems

Inventory management

Microsoft Office

Food safety knowledge

Alcohol service knowledge

Financial analysis

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Tools

POS systems

Inventory management software

Microsoft Office

Job description

Hyatt Regency Morristown at Headquarters Plaza in Morristown, NJ, is seeking an Outlets Manager to oversee the Grab & Go Market and Lounge Bar, driving guest satisfaction and sales in a full-time, onsite capacity.

The role requires 2+ years of F&B management experience, strong leadership, and knowledge of POS systems, inventory management, and food safety regulations. Competitive benefits and a growth-focused environment are provided.