Outlet Team Lead - GGP Support Center

Goodwill-of-the-Great-Plain; Sioux City (IA); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Personal Day

Birthday Day Off

Paid Holidays

Health Insurance after 30 days

Dental Insurance after 30 days

Vision Insurance after 30 days

Descripción de la vacante

Goodwill of the Great Plains is seeking an Outlet Team Leader to assist in outlet operations and cover in the absence of management. Responsibilities include opening/closing, handling paperwork, and correcting register errors, with emphasis on exceptional customer service.

The role requires at least two years of retail experience and the ability to train staff, count cash, and operate a forklift as needed. This is a full-time, in-store position in Sioux City, IA.

Formación

• High school diploma or GED preferred but not required.
• At least two years of prior retail sales experience, with opening/closing responsibilities preferred.

Responsabilidades

• Open and close the outlet, ensure the store is open during posted hours, lock doors, and complete paperwork accurately.
• May act as shift supervisor in the absence of outlet management.
• Oversee outlet operations in absence of manager and report issues to supervisory staff.
• Provide exceptional customer service to internal and external customers.
• Be first point of contact for customer complaints in the absence of management.
• May correct EBT errors as needed.
• Train and evaluate outlet team members.
• Count down cash drawers.
• Drive forklift to fill the store with product when needed.
• Move salvage boxes/crates to warehouse and follow outlet procedures for sales floor cashiering and merchandising.

Conocimientos

Customer service

Leadership

Cash handling

Forklift operation

Educación

High school diploma or GED

Herramientas

POS system

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

We are looking for an Outlet Team Leader to join our Outlet Team. In this position you will help oversee outlet operations in absence of management, helping with opening and closing the outlet and completing corresponding paperwork, correcting register errors and reporting employee issues to supervisory staff. This job may require strenuous activity.

Position Type: Full-Time

Wages: $16.97

In accordance with the Goodwill of the Great Plains mission, we are committed to providing a competitive total compensation package, including salary and benefits, that will attract, retain, and reward high performing employees who share a passion for transforming lives through the dignity of work. Goodwill of the Great Plains strives to make employee compensation performance-based, competitive to organizations with similar missions, and commensurate for the individual’s level of responsibility.

Hours: Outlet is open Wednesday – Saturday, 10am – 8pm

Responsibilities:

• responsible for opening and/or closing procedures when opening and/or closing the store, ensuring the outlet is open during the posted hours of operations; safe, office, and other appropriate doors are locked upon leaving the building; paperwork is done accurately, etc.
• May act as shift supervisor in the absence of outlet management
• Oversee outlet operations in absence of manager and assistant manager and reports to them any issues that arise
• Provides exceptional customer service to internal and external customers
• First point of contact for customer complains in the absence of management
• May be called upon to correct EBT errors
• Train and evaluate outlet team members
• Count down cash drawers
• Drive forklift to fill store with product when needed
• Move full salvage boxes/crates to warehouse as needed/
• Follow outlet procedures for sales floor cashiering, customer service, merchandise hanging, and upkeep.

Qualifications:

• High school graduate/GED preferred but not required
• At least two years of prior retail sales experience, with opening/closing responsibilities preferred

While the benefits are great, Goodwill’s mission is really at the heart of all we do. When you join the Goodwill team you are not just joining the company, you are becoming part of our family. You could be eligible for a Personal Day, Birthday Day Off, and 6 Paid Holidays upon hire. With eligibility for Health Dental, and Vision Insurance after 30 days of employment. benefit details on the careers tab at www.goodwillgreatplains.org.

Goodwill of the Great Plains provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state or local laws.