Outlet Team Lead — Coaching, Merchandising & Operations

Brobston Group LLC; Orlando (FL); On-site; USD 48,000 - 56,000; Full time

Job summary

Brobston Group LLC in Orlando is seeking an Outlet Assistant Leader to partner with the Outlet Leader to drive operational excellence and deliver exceptional customer experiences on the floor. This role focuses on coaching and developing teams, maintaining merchandising and visual standards, and supporting sales, operations, and customer service initiatives in a fast-paced retail environment.

The ideal candidate is solutions-driven, adaptable, and thrives in a dynamic setting, ensuring safety

Qualifications

• 3+ years of leadership experience in retail, preferably in home furnishings.
• Proven ability to inspire, coach, and develop high-performing teams.
• Strong analytical and strategic thinking with sound decision-making skills.
• Proficiency with Mac OS, iOS devices, Microsoft Office, and Google apps.
• Adaptable, resilient, and solutions-focused mindset.
• Flexibility to work a dynamic schedule across operational hours.

Responsibilities

• Coach, lead, and develop the store team in partnership with the Outlet Leader
• Review and analyze business performance to identify opportunities and drive results
• Partner with cross-functional teams to ensure seamless coordination of sales, operations, and customer service
• Maintain merchandising and visual presentation standards that reflect the Outlet vision
• Ensure safety, cleanliness, and operational excellence across the sales floor and stockroom
• Model adaptability and guide the team through change with a solutions-focused approach
• Represent the brand through professional communication and personal presentation

Skills

Leadership

Coaching

Analytical thinking

Strategic thinking

Decision-making

Adaptability

Flexibility

Tools

Mac OS

iOS devices

Microsoft Office

Google apps

Job description

Brobston Group LLC in Orlando is seeking an Outlet Assistant Leader to partner with the Outlet Leader to drive operational excellence and deliver exceptional customer experiences on the floor. This role focuses on coaching and developing teams, maintaining merchandising and visual standards, and supporting sales, operations, and customer service initiatives in a fast-paced retail environment.

The ideal candidate is solutions-driven, adaptable, and thrives in a dynamic setting, ensuring safety