Outlet Store Supervisor – Lead Customer Experience

VF Corp.; Auburn (WA); On-site; USD 30,000 - 41,000; Part time

Job summary

Vans, a brand rooted in skate culture, is seeking a Supervisor to lead a dynamic retail team in a fast-paced store. You will drive personalized customer engagement, coach associates, and supervise daily operations including stockroom, inventory flow, and visual merchandising.

A high school diploma is preferred, with 1+ year of retail leadership experience strongly valued. This role offers incentive potential and is often part-time in nature.

Qualifications

• Must have 1+ years of retail or store leadership experience in a fast-paced setting.
• Foundational skills include driving results through store teams and exceeding sales goals.
• Strong communication skills to influence across all levels.
• Comfortable using word processing, spreadsheets, and retail software tools.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.

Skills

Store leadership

Coaching and developing teams

Verbal and written communication

Customer engagement

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

Vans, a brand rooted in skate culture, is seeking a Supervisor to lead a dynamic retail team in a fast-paced store. You will drive personalized customer engagement, coach associates, and supervise daily operations including stockroom, inventory flow, and visual merchandising.

A high school diploma is preferred, with 1+ year of retail leadership experience strongly valued. This role offers incentive potential and is often part-time in nature.