Outlet Server - Steakhouse

Hard Rock International; Cincinnati (OH); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock International is seeking a Steakhouse Server to deliver food and beverages while ensuring a superior guest experience in our new fine-dining restaurant. You will greet guests, promote positive relations, and maintain upscale service standards throughout the dining journey.

The role requires prior food serving experience, with fine-dining background preferred, and open availability. You will be expected to go above and beyond to create memorable experiences for guests and support

Qualifications

• Experience serving food and beverages in a dining setting.
• Fine-dining experience preferred.
• Ability to deliver a high-quality guest experience and upsell when appropriate.

Responsibilities

• Serve food and beverages to guests across the restaurant.
• Greet guests and maintain positive guest/employee relations.
• Maintain professional appearance and assist with side duties as needed.
• Provide upscale, curated dining experiences and upsell features.

Skills

Food service experience

Fine-dining experience

Guest service

Open availability

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description: Steakhouse Server This position is responsible for serving both food and beverage to guests in our new fine-dining restaurant, ensuring a positive guest experience. Responsibilities: Essential duties include, but are not limited to: Serves food and beverage to guests throughout the restaurant. Greets guest in restaurant in a positive manner. Promotes positive guest/employee relations. Other assignments as directed. Complete assigned side work Provide upscale curated dining experience Maintain professional appearance Full Menu comprehension Anticipate guests needs Suggest Features/ Upsell Assist the operation by running food from the kitchen to guests throughout the restaurant Manage multiple tables while ensuring each guest receives personalized attention

Qualifications: Past food serving experience is required, fine-dining experience preferred. Open availability is preferred. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. Must be able to communicate effectively with guests, specific to position duties and responsibilities. Performs other related duties as assigned or required to support departmental goals.

Additional Details: Work Environment: Duties and responsibilities are typically performed in a fast-paced environment, with constant exposure to general public and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear; and, bending, stooping and carrying/ handling/moving weights of up to 25 pounds is also required. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!