Outlet Server - HRC Myrtle Beach Family Dining

141 Hard Rock Cafe International (STP) Inc; Myrtle Beach (SC); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Cafe International (STP) Inc in Myrtle Beach is seeking service-oriented team members to take orders, run food, handle payments, and deliver memorable guest experiences in a fast-paced environment.

Responsibilities include POS transactions, checking IDs, responsible alcohol service, and maintaining a clean station while providing excellent product knowledge and upselling. Join us to be part of a globally recognized hospitality brand.

Responsibilities

• Taking guests’ orders.
• Running food.
• Handling cash and other payment methods.
• Processing sales with a point-of-sale system.
• Checking IDs for guests who look under 30.
• Ensuring responsible alcohol service.
• Demonstrating product knowledge.
• Employing upselling techniques.
• Answering guest questions clearly and politely.
• Proactively meeting guest needs and checking back throughout service.
• Maintaining a clean, organized station including pre-bussing.
• Assisting with opening/closing tasks and station upkeep.
• Knowing table and station numbers.
• Directing guests to areas and restrooms.
• Creating memorable guest experiences.
• Entertaining guests to create 'Raving Fans'.

Skills

Customer service

Cash handling

POS operation

Alcohol service (ID check)

Upselling / suggestive selling

Food and beverage knowledge

Tools

POS system

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description:

PRIMARY RESPONSIBILITIES

• Taking guests’ orders .
• Running food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checks I.D.s – for guests who appear to be under 30 years old.
• Demonstrating responsible alcohol service.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Answering questions - accurately and politely.
• Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.
• Maintaining a clean & organized station – including pre-bussing & table maintenance.
• Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
• Demonstrating knowledge of all table/station numbers.
• Directing guests to areas & restrooms.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans.”

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

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Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high‑stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number‑one job is to bring fun and excitement to our team members and our guests!