OUTLET SERVER - THE BEACH CLUB

003 Seminole Hard Rock Tampa; United States; On-site; USD 30,000 - 52,000; Full time

Job summary

The Server is responsible for serving both food and beverage to guests throughout the property ensuring a positive guest experience. Responsibilities include greeting guests, promoting positive guest relations, and complying with Gaming Commission Regulations and Seminole Tribe policies.

Qualified candidates should have a High School Diploma or equivalent and 1–2 years of high-volume service, with the ability to communicate effectively in English and present a professional appearance.

Qualifications

• Ability to deliver a service level which creates an atmosphere that makes guests want to return.
• Commitment to go above and beyond in fulfilling position responsibilities.
• Communicate effectively with guests in English.
• Present an image of excitement, enthusiasm, and professionalism.

Responsibilities

• Serves food and beverage to guests throughout the restaurant.
• Greets guests in a positive manner.
• Promotes positive guest/employee relations.
• Complies with Gaming Commission Regulations and company policies.

Skills

Customer service

Positive demeanor

English communication

Professional appearance

Education

High School Diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: The Server is responsible for serving both food and beverage to guests throughout the property ensuring a positive guest experience.

Overview of Property Restaurants:

Hard Rock Café – American Classics Noodle Bar at Jubao Palace – Asian Noodle Bar The Green Room – 24hr Casual Dining Rise Kitchen & Bakery

Check out more information about our property restaurants by visiting: http://www.seminolehardrocktampa.com/tampa-restaurants.

Essential duties include, but are not limited to:

• Serves food and beverage to guests throughout the restaurant.
• Greets guest in restaurant in a positive manner.
• Promotes positive guest/employee relations.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
• Other assignments as directed.

Qualifications:

• High School Diploma or equivalent is required with a minimum of one (1) to two (2) years of high volume service, or the equivalent combination of education and/or experience.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Work Environment: Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear; and, bending, stooping and carrying/ handling/moving weights of up to 25 pounds is also required. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment.

These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen Disclaimer

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!