Outlet Server - HRC Atlanta

Seminole Hard Rock; United States; On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Benefits package

Job summary

Seminole Hard Rock is seeking a server to take guests' orders, run food, and handle payments with accuracy. You will demonstrate responsible alcohol service and upsell products while maintaining a clean, welcoming station. The role emphasizes guest satisfaction, product knowledge, and directing guests to areas and restrooms.

The ideal candidate has a High School diploma or GED and follows all safety procedures, with state requirements for food safety certification where applicable.

Qualifications

• High School diploma or GED equivalent.
• Follows all food safety & sanitation procedures; in some U.S. states a food safety certification may be required.

Responsibilities

• Taking guests' orders.
• Running food.
• Handling cash & other forms of payment.
• Demonstrating responsible alcohol service.
• Demonstrating impeccable product knowledge.
• Suggestive selling using proven techniques.
• Directing guests to areas & restrooms.
• Creating memorable experiences.

Skills

Guest service

Cash handling

POS system

Upselling

Communication

ID verification

Alcohol service

Education

High School diploma or GED

Tools

POS system

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

• Taking guests' orders .
• Running food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checks I.D.s - for guests who appear to be under 30 years old.
• Demonstrating responsible alcohol service.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Answering questions - accurately and politely.
• Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.
• Maintaining a clean & organized station - including pre-bussing & table maintenance.
• Performing opening, closing & side duties - setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
• Demonstrating knowledge of all table/station numbers.
• Directing guests to areas & restrooms.
• Creating memorable experiences.
• Entertaining guests to create "Raving Fans."

This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• High School diploma or GED equivalent.
• Follows all food safety & sanitation procedures. In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card