Outlet Server - HRC Atlanta

Hard Rock Cafe; Atlanta (GA); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Healthy work-life balance

Job summary

Hard Rock Cafe is seeking a friendly server to take orders, run food, handle payments, and ensure a memorable guest experience. You will use a POS system, verify IDs, and provide responsible alcohol service within a fast-paced environment.

Applicants should have a High School diploma or GED and knowledge of food safety procedures. The role emphasizes upselling and maintaining clean stations, with opening/closing duties as needed.

Qualifications

• High School diploma or GED equivalent.
• Follows all food safety & sanitation procedures. In some U.S. states, a food safety certification program may be required.

Responsibilities

• Take guests’ orders and process them accurately.
• Run food to tables.
• Handle cash and other payments.
• Operate the point-of-sale system.
• Verify IDs for guests who appear under 30.
• Provide responsible alcohol service.
• Demonstrate product knowledge to guests.
• Engage guests to create memorable experiences.
• Maintain a clean, organized work station.
• Assist with opening/closing side duties.

Skills

Customer service

Suggestive selling

Alcohol service

POS operation

Cash handling

Product knowledge

Education

High School Diploma or GED

Tools

POS system

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

• Taking guests’ orders .
• Running food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checks I.D.s – for guests who appear to be under 30 years old.
• Demonstrating responsible alcohol service.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Answering questions - accurately and politely.
• Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.
• Maintaining a clean & organized station – including pre-bussing & table maintenance.
• Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
• Demonstrating knowledge of all table/station numbers.
• Directing guests to areas & restrooms.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans.”

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Experience, Education, And Certifications

• High School diploma or GED equivalent.
• Follows all food safety & sanitation procedures. In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card