Outlet Sales Associate – Fashion & Customer Experience

KnitWell Group; Destin (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Growth opportunities

Incentives

Benefits

Merchandise discount

Referral program

Other perks

Job summary

Talbots is seeking a passionate team member for our Destin location to deliver exceptional customer service and drive store performance. The role emphasizes fashion knowledge, relationship building, and a collaborative work approach to meet customer needs and store goals.

The position involves assisting management, handling multiple customers, staying current on arrivals, and contributing to a positive shopping experience with colleagues and customers alike.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Service multiple customers at a time, multi-task and/or handle projects simultaneously.
• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Develop and maintain positive working relationships that support a productive work environment.
• Proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management in order to better enhance the customer experience.
• Achieve sales and service metrics in key measurable areas.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
• Achieve sales and service metrics in key measurable areas including Talbots Classic Awards.
• Support all areas of operational excellence, including manage inventory according to policies and procedures including filling orders, recalls, recovery, replenishment, re-tickets etc.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
• Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
• Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.

Job description

Talbots is seeking a passionate team member for our Destin location to deliver exceptional customer service and drive store performance. The role emphasizes fashion knowledge, relationship building, and a collaborative work approach to meet customer needs and store goals.

The position involves assisting management, handling multiple customers, staying current on arrivals, and contributing to a positive shopping experience with colleagues and customers alike.