Outlet Manager — Elevate Guest Experience & F&B Ops

Hilton; Orlando (FL); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Travel perks

ESPP discount

Parental leave

Caregiving support

Crisis concierge

Wellbeing resources

Paid time off

Health benefits

Retirement plans

Job summary

Hilton is expanding its Hotels team in Orlando, seeking an Outlet Manager to oversee daily food and beverage operations for designated outlets and contribute to memorable guest experiences. You will drive service excellence, oversee planning and cost controls, and mentor a high-performing team to ensure top-tier outcomes.

The role emphasizes leadership, operational efficiency, and a strong commitment to health and safety standards in a fast-paced hospitality environment.

Qualifications

• Experience managing food & beverage operations.
• Proven ability to lead teams.
• Strong guest-service mindset.
• Knowledge of health and safety regulations.
• Ability to optimize profitability and cost controls.

Responsibilities

• Manage daily food and beverage operations for outlets.
• Support guest-satisfaction strategies and feedback.
• Oversee F&B department admin and planning.
• Maintain quality and service standards to drive revenue.
• Coach and mentor team members.
• Uphold health, safety, sanitation and alcohol regulations.

Skills

Hospitality

Leadership

Team management

Customer service

Integrity

Job description

Hilton is expanding its Hotels team in Orlando, seeking an Outlet Manager to oversee daily food and beverage operations for designated outlets and contribute to memorable guest experiences. You will drive service excellence, oversee planning and cost controls, and mentor a high-performing team to ensure top-tier outcomes.

The role emphasizes leadership, operational efficiency, and a strong commitment to health and safety standards in a fast-paced hospitality environment.