Outlet Associate: Merch & Customer Service

Marion-Goodwill-Industries-Inc; Marion (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly pay

PTO & floating holidays

Growth opportunities

Mission-driven culture

Job summary

Marion Goodwill Industries operates a retail Outlet Store in Marion, OH. We are seeking an Outlet Associate to keep the store stocked, organized, and running efficiently while providing friendly customer service to shoppers and donors.

The role involves sorting donated merchandise, identifying items for resale, maintaining clean and safe work areas, and working with team members to meet daily goals. A high school diploma is preferred and physical tasks may include lifting up to 40 lbs.

Qualifications

• High school diploma or GED preferred.
• Previous retail or cashier experience is a plus (6 months preferred).
• Strong customer service and interpersonal skills.
• Ability to stand, bend, reach, and lift up to 40 lbs. regularly.
• Reliable transportation and commitment to a drug-free workplace.

Responsibilities

• Provide friendly, outstanding customer service to shoppers and donors.
• Sort, inspect, and prepare donated merchandise for the Outlet sales floor.
• Identify high-value items, collectibles, and merchandise suitable for resale.
• Separate unsold merchandise into salvage and disposal categories.
• Move and rotate merchandise throughout the store using carts, bins, and pallet jacks.
• Transport merchandise between the sales floor, donation areas, and loading dock.
• Help maintain daily production goals and efficient merchandise flow.
• Keep work areas clean, organized, and safe.
• Assist with transporting trash and operating the compactor as needed.

Skills

Customer service

Team player

Interpersonal skills

Reliability

Education

HS diploma or GED

Tools

POS system

Job description

Marion Goodwill Industries operates a retail Outlet Store in Marion, OH. We are seeking an Outlet Associate to keep the store stocked, organized, and running efficiently while providing friendly customer service to shoppers and donors.

The role involves sorting donated merchandise, identifying items for resale, maintaining clean and safe work areas, and working with team members to meet daily goals. A high school diploma is preferred and physical tasks may include lifting up to 40 lbs.