Outdoor Store Sales Specialist - Expert Advice & Service

REI

Bend (OR)

On-site

USD 22,041 - 26,174

Full time

14 days+

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Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI in Bend, Oregon is seeking a Store Sales Specialist to help create better outdoor experiences by sharing knowledge, making recommendations, and engaging with customers daily. You will facilitate transactions, sell memberships, and keep the floor merchandised while staying ahead of trends.

The role emphasizes delivering 100% customer satisfaction, training, and acting as a product expert to support store operations and sales goals.

Qualifications

Store retail experience (preferred).
Enjoys communicating and building relationships, both inside and outside the organization.
Open to feedback and other viewpoints in the spirit of supporting the business.
Uses business understanding, innovative thinking, and sound judgment to solve problems.
Makes solid recommendations by combining information from various sources.
Produces quality work by setting effective goals and establishing priorities.
Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

Assist customers with questions about products, memberships, and including special tickets sales.
Maintain visual standards with store management, merchandising, and sales leads.
Engage in REI Sales & Service Training and promote REI goods and services.
Support store pick‑up, including receiving and processing products.
Follow REI loss prevention and safety procedures.
Ability to work a flexible schedule based on business needs.
Additional duties as assigned.