Outdoor Gear & Membership Specialist

REI; Conway (NH); On-site; USD 23,942 - 25,595; Part time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI is seeking a Store Sales Specialist to help create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers daily. You will facilitate transactions, promote memberships, and ensure the floor is well-organized while staying ahead of trends.

The role emphasizes product expertise, helpful customer interactions, and a flexible schedule to meet business needs in a retail environment.

Qualifications

• Assisting customers with questions about products and memberships.
• Engaging with customers and sharing product knowledge.
• Staying informed about store policies and promotions.

Responsibilities

• Assist customers with questions about products, memberships, and special tickets sales.
• Maintain visual standards with store management and merchandising.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Customer service

Communication

Relationship building

Problem solving

Organization

Team collaboration

Job description

REI is seeking a Store Sales Specialist to help create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers daily. You will facilitate transactions, promote memberships, and ensure the floor is well-organized while staying ahead of trends.

The role emphasizes product expertise, helpful customer interactions, and a flexible schedule to meet business needs in a retail environment.