Outdoor Gear Specialist & Customer Experience Champion

Recreational Equipment, Inc.; Medford (OR); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Job summary

REI Co-op in Medford, OR is looking for a Store Sales Specialist who can help customers select gear and services for outdoor adventures. You will share knowledge, offer recommendations, and process transactions while helping keep the store organized and appealing.

You will engage customers, promote REI memberships, and stay ahead of product trends. A passion for the outdoors and strong communication skills are essential to success in this role.

Qualifications

• Experience assisting customers in a retail environment.
• Ability to build relationships with customers and coworkers.
• Willingness to take feedback and continuously improve.

Responsibilities

• Assist customers with questions about products, memberships, and services.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in sales training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Customer service

Communication

Sales

Teamwork

Flexible scheduling

Tools

POS systems

Job description

REI Co-op in Medford, OR is looking for a Store Sales Specialist who can help customers select gear and services for outdoor adventures. You will share knowledge, offer recommendations, and process transactions while helping keep the store organized and appealing.

You will engage customers, promote REI memberships, and stay ahead of product trends. A passion for the outdoors and strong communication skills are essential to success in this role.