Outdoor Store Retail Store Manager

Olympic Outdoor Center; Washington; On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

50% employer-paid health premiums

Outdoor-industry discounts

Professional growth opportunities

Port Gamble, WA location

Job summary

Olympic Outdoor Center is seeking an experienced Retail Store Manager to lead our Port Gamble, WA shop and grow our paddle sports and cycling retail presence. You will oversee daily operations, develop the team, and drive sales while expanding our national ecommerce footprint.

The ideal candidate brings 3–5+ years in retail with 2+ years in a leadership role, strong customer-service skills, and a passion for outdoor recreation.

Qualifications

• 3–5+ years of retail experience.
• 2+ years of retail leadership or management experience.
• Experience supervising, training and developing employees.
• Strong customer-service and communication skills.
• Experience with inventory management and merchandising.
• Comfortable working with POS and retail technology.
• Ability to understand sales, margins and basic retail financial performance.
• Strong organizational skills and attention to detail.
• Specialty outdoor-product knowledge is highly desirable.
• Shopify/ecommerce experience is a plus.

Responsibilities

• Lead, schedule, train and develop our retail team
• Create an exceptional customer experience
• Drive retail sales and gross-profit performance
• Maintain excellent merchandising and store presentation
• Manage inventory levels, receiving and inventory accuracy
• Assist with purchasing and vendor relationships
• Monitor sales, margins, inventory and product performance
• Develop staff product knowledge and selling skills
• Maintain an organized, professional and welcoming retail environment
• Coordinate store inventory with our growing ecommerce operation
• Help establish Olympic Outdoor Center as a regional paddle sports and cycling destination
• Participate in seasonal promotions, product launches and retail events

Skills

Retail management

Customer service

Leadership

Merchandising

Inventory management

POS systems

Communication

Organizational skills

Outdoor recreation passion

Team development

Tools

Shopify

Job description

Olympic Outdoor Center is seeking an experienced and motivated Retail Store Manager to lead our specialty paddle sports and cycling store in historic Port Gamble, Washington. Celebrating 40 years in the outdoor industry, we're looking for a hands-on leader with strong retail management skills, a passion for outdoor recreation, and the drive to grow our business.
The Retail Store Manager will oversee daily store operations, lead and develop our retail team, drive sales and profitability, and manage merchandising, inventory, and customer service. Working closely with company leadership, this position will play a key role in expanding our retail business, supporting our growing national ecommerce operation, and establishing Olympic Outdoor Center as a premier regional destination for paddle sports and cycling equipment.
This is a full-time, year-round leadership opportunity offering a $60,000–$70,000 annual salary (depending on experience), performance bonus potential, paid vacation, health benefits, and outdoor-industry discounts.
We're looking for someone who wants more than just a retail management job—someone excited to help shape the next chapter of an established Pacific Northwest outdoor company.

Department: retail
Employment Type: full time
Pay Range: $60,000.00 - $70,000.00 per year DOE
Closing Date: Open until filled

Job Description

Retail Store Manager — Paddle sports & Cycling

Olympic Outdoor Center — Port Gamble, WA

Olympic Outdoor Center — Port Gamble, WA
Full-Time | Year-Round
$60,000–$70,000 DOE + Performance Bonus

Help Lead the Next Chapter of a 40-Year Pacific Northwest Outdoor Company

Love the outdoor industry? Know how to run a great retail operation? Want to work in a community that's quickly becoming one of the region's destinations for paddling, mountain biking and outdoor recreation?

Olympic Outdoor Center is looking for an experienced Retail Store Manager to lead our Port Gamble retail shop and help take our retail business to the next level.

Founded in 1986, Olympic Outdoor Center has spent 40 years connecting people with the outdoors. Today, we operate a specialty paddle sports and cycling retail store in historic Port Gamble along with a growing national ecommerce business.

We're looking for a manager who can build on that foundation and help establish Olympic Outdoor Center as the regional destination for paddle sports and cycling equipment.

The Opportunity

This isn't simply an opening-and-closing-the-store management position.

You'll take ownership of the day-to-day retail operation, lead and develop our retail team, improve merchandising and inventory performance, build strong relationships with customers and vendors, and help grow the business.

You'll work directly with company leadership and have a meaningful voice in how our retail operation develops.

What You'll Do

• Lead, schedule, train and develop our retail team
• Create an exceptional customer experience
• Drive retail sales and gross-profit performance
• Maintain excellent merchandising and store presentation
• Manage inventory levels, receiving and inventory accuracy
• Assist with purchasing and vendor relationships
• Monitor sales, margins, inventory and product performance
• Develop staff product knowledge and selling skills
• Maintain an organized, professional and welcoming retail environment
• Coordinate store inventory with our growing ecommerce operation
• Help establish Olympic Outdoor Center as a regional paddle sports and cycling destination
• Participate in seasonal promotions, product launches and retail events

Who We're Looking For

We're particularly interested in candidates with specialty retail management experience.

Outdoor-industry experience is strongly preferred, particularly in:

• Paddle sports
• Cycling
• Ski and snow sports
• Specialty sporting goods

You don't need to be an expert kayaker and cyclist. Strong retail-management experience combined with a genuine passion for outdoor recreation can make you an excellent candidate.

Ideal Qualifications

• 3–5+ years of retail experience
• 2+ years of retail leadership or management experience
• Experience supervising, training and developing employees
• Strong customer-service and communication skills
• Experience with inventory management and merchandising
• Comfortable working with POS and retail technology
• Ability to understand sales, margins and basic retail financial performance
• Strong organizational skills and attention to detail
• Specialty outdoor-product knowledge is highly desirable
• Shopify/ecommerce experience is a plus

Salary: $60,000–$70,000 annually, depending on experience

Plus the opportunity to earn an annual performance bonusbased on retail performance and established goals.

Benefits include:

• 50% employer-paid medical, dental and vision insurance premiums
• Outdoor-industry employee discounts
• Opportunities for professional growth within an established outdoor company
• Work in Port Gamble, Washington — a growing destination for paddlers, mountain bikers and outdoor enthusiasts

Why Olympic Outdoor Center?

This is an opportunity to do more than manage another retail store.

You'll be joining an independent Pacific Northwest outdoor company celebrating its 40th anniversary in 2026, with an established local customer base and a growing national ecommerce presence.

Our paddle sports specialties include dry suits, PFDs, paddles, technical paddling clothing, safety and rescue equipment, spray skirts and decks, SmartTrack rudders and components, kayaks and related equipment.

Our growing cycling business serves the expanding mountain bike and outdoor recreation community surrounding Port Gamble.

And the location is hard to beat. Port Gamble is becoming a regional hub for outdoor recreation, with extensive mountain bike trails, access to Port Gamble Bay
and Hood Canal, and some of the best paddling and riding opportunities in the Pacific Northwest right outside the shop.

Our goal for the next chapter of Olympic Outdoor Center is ambitious: build one of the region's best specialty paddle sports and cycling stores while continuing to grow our national paddle sports ecommerce business.

We're looking for a Retail Store Manager who wants to help us build it.

This job description reflects the general scope and level of responsibility for this position. It is not intended to be an exhaustive list of all duties. Employees may be assigned additional job-related responsibilities as needed.

Our employees have been paddling on the rivers, in the surf and touring all over the world since 1986. It is our goal to provide a fun, safe environment and community for all; in order to nurture and inspire exploration in the outdoors.

Olympic Outdoor Center has employed more than 400 people in its 40 years of business. You could be one of them too. Become a part of our diverse team of instructors, tour guides, shop associates, rental staff and managers! Embrace the outdoors and inspire others with your love for teaching. Connect with us to learn about the exciting openings available.