Outdoor Snow Tubing Guest Services Associate

Aramark; South Lake Tahoe (CA); On-site; USD 20,000 - 29,000; Full time

Job summary

Aramark is hiring for Outdoor Guest Services - Adventure Mountain in South Lake Tahoe to help create memorable winter experiences. Team members rotate between outdoor workstations, assist with tubing operations, and ensure guest safety and excellent service.

The role suits those who enjoy outdoors, staying active, and working in a fast-paced winter recreation setting. You will follow safety procedures, communicate with teammates, and support opening/closing operations as part of a cohesive guest

Qualifications

• Previous guest services experience preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrate organizational skills, accuracy, and attention to detail

Responsibilities

• Welcome guests and provide clear instructions regarding tubing procedures, participation requirements, and facility rules.
• Verify admission wristbands or tickets at designated entry points.
• Distribute snow tubes and assist guests with proper equipment handling.
• Direct guests along uphill walking routes and toward tubing lanes.
• Monitor designated tubing areas for potential hazards, guest concerns, and unsafe behavior.
• Report damaged equipment, unsafe conditions, and operational concerns immediately.
• Explain tubing rules, age and participation requirements, and other facility guidelines.

Skills

Customer service

Interpersonal communication

Written communication

Organizational skills

Job description

Aramark is hiring for Outdoor Guest Services - Adventure Mountain in South Lake Tahoe to help create memorable winter experiences. Team members rotate between outdoor workstations, assist with tubing operations, and ensure guest safety and excellent service.

The role suits those who enjoy outdoors, staying active, and working in a fast-paced winter recreation setting. You will follow safety procedures, communicate with teammates, and support opening/closing operations as part of a cohesive guest