Indoor Guest Services Worker - Adventure Mountain

Aramark; South Lake Tahoe (CA); Sur place; USD 20 000 - 29 000; Plein temps

Résumé du poste

Aramark in South Lake Tahoe is seeking an Indoor Guest Services Worker for Adventure Mountain to welcome guests and support daily operations in a snow recreation facility. The role combines ticketing, cashiering, retail, parking, and guest assistance with rotating indoor/outdoor duties to deliver a safe, organized, and enjoyable experience.

Responsibilities include processing purchases on POS systems, issuing wristbands, guiding arrivals, assisting merchandise, and communicating safety concerns

Qualifications

• Strong customer service, communication, and teamwork skills.
• Ability to multitask and adapt to changing guest volumes and assignments.
• Comfortable handling transactions and learning point-of-sale systems.
• Willingness to work indoors and outdoors in cold, snowy mountain conditions.
• Ability to stand or walk for extended periods and follow workplace safety procedures.
• Availability for weekends, holidays, and peak winter operating periods.
• Previous hospitality, retail, cashiering, or recreation experience preferred, but not required.

Responsabilités

• Welcome guests and provide information about snow tubing, ticket options, session times, facility rules, and available amenities.
• Process ticket, retail, and other guest purchases using point-of-sale systems while following cash-handling procedures.
• Issue admission wristbands and help guests understand the ticketing and admission process.
• Assist with merchandise sales, restocking, pricing, displays, and retail area organization.
• Direct vehicles to designated parking areas, assist with traffic flow, and provide clear arrival instructions.
• Maintain safe pedestrian and vehicle movement by following established parking procedures and wearing required safety equipment.
• Rotate between ticketing, retail, cashiering, parking, and other guest service assignments as needed.
• Respond to guest questions and concerns professionally and elevate issues when appropriate.
• Assist with daily opening, closing, cleaning, and workstation preparation.
• Communicate operational and safety concerns to supervisors and support other departments as assigned and trained.

Connaissances

Customer service

Multitasking

Cash handling

Indoor/outdoor readiness

Safety awareness

Weekend availability

Outils

POS systems

Description du poste

Indoor Guest Services Worker - Adventure Mountain

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Language Employee Login Job Description Title: Indoor Guest Services Worker - Adventure Mountain Requisition #: 680839 Location: South Lake Tahoe, CA, US Career Area: Facilities Information at a Glance

Job Description

Join the Adventure Mountain team and help create memorable winter experiences for guests visiting Lake Tahoe!

As a Guest Services Worker, you will play an important role in welcoming guests and supporting the daily operations of our snow recreation facility. This is a dynamic, cross-functional position that includes ticket sales, cashiering, retail operations, parking assistance, and guest support.

Team members rotate between indoor and outdoor assignments based on operational needs. Whether helping a family purchase tubing tickets, assisting with merchandise, or directing arriving vehicles, you will help ensure guests enjoy a safe, organized, and positive experience.

Compensation Data

COMPENSATION: The Hourly rate for this position is $17.75 to $17.75. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Welcome guests and provide information about snow tubing, ticket options, session times, facility rules, and available amenities.
• Process ticket, retail, and other guest purchases using point-of-sale systems while following cash-handling procedures.
• Issue admission wristbands and help guests understand the ticketing and admission process.
• Assist with merchandise sales, restocking, pricing, displays, and retail area organization.
• Direct vehicles to designated parking areas, assist with traffic flow, and provide clear arrival instructions.
• Maintain safe pedestrian and vehicle movement by following established parking procedures and wearing required safety equipment.
• Rotate between ticketing, retail, cashiering, parking, and other guest service assignments as needed.
• Respond to guest questions and concerns professionally and elevate issues when appropriate.
• Assist with daily opening, closing, cleaning, and workstation preparation.
• Communicate operational and safety concerns to supervisors and support other departments as assigned and trained.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Strong customer service, communication, and teamwork skills.
• Ability to multitask and adapt to changing guest volumes and assignments.
• Comfortable handling transactions and learning point-of-sale systems.
• Willingness to work indoors and outdoors in cold, snowy mountain conditions.
• Ability to stand or walk for extended periods and follow workplace safety procedures.
• Availability for weekends, holidays, and peak winter operating periods.
• Previous hospitality, retail, cashiering, or recreation experience preferred, but not required.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .