Guest Experience Attendant — Tube Park & Ice Rink

Alterra Mountain Company; California; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Free skiing and riding at 17 resorts

Healthcare options

Discounts on gear and apparel

401(k) with company match

Lift tickets and employee discounts

Job summary

Alterra Mountain Company is hiring at Palisades Tahoe in California for a role maintaining and operating winter activity setups (tube park, ice rink, mini snowmobiles). You will welcome guests, ensure safety, set up equipment, handle payments, and keep the site clean and safe.

The job offers flexible shifts, full-time/part-time/on-call possibilities, and benefits such as healthcare, ski-pass access, discounts on gear, and a 401(k) plan. Strong teamwork and safety focus are essential.

Qualifications

• Must be at least 16 years of age.
• Base hourly pay range is published; actual pay may vary.
• Experience operating heavy equipment such as Zamboni, holder, skid-steer and forklift is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customers with top quality customer service in a friendly and positive manner.
• Greet all guests and answers questions about Palisades Tahoe activities and equipment.
• Assist in setting up activity equipment and ensure guests know the rules.
• Conduct safety training and assist guests with operation safety procedures.
• Rent equipment, process payments and close out at end of day.
• Maintain the activity area, clean and remove trash; snow removal as needed.
• May operate heavy equipment to remove snow and clear the Ice Skating Rink.

Skills

Effective communication

Customer service

Safety awareness

Teamwork

Punctual

Education

High School Diploma or GED

Tools

Zamboni operation

Skid-steer operation

Forklift operation

Job description

Alterra Mountain Company is hiring at Palisades Tahoe in California for a role maintaining and operating winter activity setups (tube park, ice rink, mini snowmobiles). You will welcome guests, ensure safety, set up equipment, handle payments, and keep the site clean and safe.

The job offers flexible shifts, full-time/part-time/on-call possibilities, and benefits such as healthcare, ski-pass access, discounts on gear, and a 401(k) plan. Strong teamwork and safety focus are essential.