Outdoor Services Attendant - Summer

Shore Lodge; Idaho; On-site; USD 30,000 - 40,000; Full time

Job summary

Shore Lodge in Idaho is seeking a dedicated Outdoor Services Attendant to enhance guest experiences through maintenance and engagement. Responsibilities include cleaning outdoor areas, setting up rental items, and maintaining resort facilities.

The ideal candidate will have superior customer service skills and be a reliable self-starter capable of multitasking. A high school diploma and a clean driving record are required. This position involves varied hours including weekends and holidays.

Qualifications

• Ability to act as a self-starter and multitask.
• Flexibility for weekend and holiday hours.
• Relevant service experience preferred.

Responsibilities

• Ensure cleanliness of beaches and pool areas.
• Set up and track rental items and water toys.
• Maintain outdoor furniture and facilities.

Skills

Superior customer service

Multi-tasking

Effective communication

Clean driving record

Education

High School Diploma or equivalent

Job description

Summary

The Outdoor Services position is responsible for ensuring that our guest’s arrival, stay and departure service needs are fulfilled at 5star/diamond service level. As an Outdoor Services Attendant, you are responsible for conveying a positive and unforgettable service experience. This position supports multiple departments and is responsible for maintaining all of the outdoor facilities at The Shore Lodge. This includes the pool, hot tub, beach, water deck, trash receptacles, outdoor plants and walkways. The successful attendant serves as a Shore Lodge Whitetail ambassador, engaging the guest and other associates at every opportunity.

Requirements

What you need to be successful

• Act as a self-starter with the ability to multi-task and remain focused while providing superior customer service
• Flexibility to work frequent weekend and holiday hours and varied hours of operation
• Relevant Forbes service experience preferred and/or previous Guest Service Experience
• High School Diploma or equivalent Education
• Ability to communicate effectively with and receive information from guests and coworkers
• Possess a clean driving record and a Valid driver’s license

What you get to do

• Rake beaches daily and remove trash
• Set up, track rental items, paddleboards, kayaks, paddles, life vests, and other water/sand toys
• Clean, set up and tear down all outdoor furniture, umbrellas and cushions on the beach, pool and hot tub deck
• Maintain water deck
• Manage the smores inventory daily, set up and tear down the Smores Firepit area
• Empty and Clean all outdoor trash and recycle receptacles
• Clean dock surfaces, water and dead head plants on deck
• Perform continual towel recovery and set up, work closely with the laundry department for adequate towel supply
• Sweep the walkways keeping the sand in sand areas
• Work closely with grounds department to maintain clean walkways
• Become well versed in all resort operations to be able to assist at all times