Outdoor Retail Team Lead

Bass Pro Shops; Centerville (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Discounts on merchandise

Medical

Dental

Vision

401k

Job summary

Bass Pro Shops is seeking a Team Leader to direct department associates in merchandising, inventory, pricing, and customer service. You’ll help staff, train, and evaluate personnel while maintaining plan-o-grams and UPC integrity.

The role emphasizes delivering exceptional customer experiences and promoting programs such as CLUB Membership, VOC, and in-store pickup. Strong supervisory experience and product knowledge are valued.

Qualifications

• Minimum High School Diploma or equivalent.
• 2–4 years of retail sales supervisory experience preferred.
• Proven customer service and leadership skills.

Responsibilities

• Direct daily activities of department associates in merchandising, pricing, and customer service.
• Assist in staffing, training, and evaluating department personnel.
• Maintain plan-o-grams, pricing, UPC integrity, and inventory accuracy.
• Deliver a legendary customer experience and promote Club memberships.

Skills

Customer service

Leadership

Interpersonal skills

Interviewing

Coaching

Education

High School Diploma or equivalent

Tools

POS systems

Inventory management systems

Word processing

Spreadsheets

Job description

Bass Pro Shops is seeking a Team Leader to direct department associates in merchandising, inventory, pricing, and customer service. You’ll help staff, train, and evaluate personnel while maintaining plan-o-grams and UPC integrity.

The role emphasizes delivering exceptional customer experiences and promoting programs such as CLUB Membership, VOC, and in-store pickup. Strong supervisory experience and product knowledge are valued.