Outdoor Retail Sales Pro & Membership Expert

REI; Bedford (NH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI Co-op in Bedford, NH seeks a Store Sales Specialist who shares knowledge, helps customers find the right gear, and delivers our 100% customer satisfaction guarantee through helpful transactions and memberships. You’ll keep the floor organized, stay ahead of product trends, and engage with shoppers daily, bringing your authentic, service-minded approach to a collaborative outdoor-loving team.

You will contribute to a welcoming in-store experience, support community-focused initiatives, and

Qualifications

• Store retail experience preferred.
• Enjoys communicating and building relationships with customers and team members.
• Able to handle feedback and adapt to different viewpoints to support the business.
• Uses good judgment to solve problems and make solid recommendations.

Responsibilities

• Assist customers with questions about products, memberships, and services.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.

Skills

Retail experience

Customer service

Communication

Relationship building

Problem solving

Time management

Team collaboration

Job description

REI Co-op in Bedford, NH seeks a Store Sales Specialist who shares knowledge, helps customers find the right gear, and delivers our 100% customer satisfaction guarantee through helpful transactions and memberships. You’ll keep the floor organized, stay ahead of product trends, and engage with shoppers daily, bringing your authentic, service-minded approach to a collaborative outdoor-loving team.

You will contribute to a welcoming in-store experience, support community-focused initiatives, and