Outdoor Gear Sales & Service Specialist

Recreational Equipment, Inc.; Westbrook (ME); On-site; USD 22,482 - 23,915; Full time

Job summary

REI Co-op in Westbrook, ME is hiring a Store Sales Specialist to help create memorable outdoor experiences. You will assist customers, share knowledge, and drive memberships while keeping the floor organized and merchandised.

A friendly, flexible team player who can adapt to busy store rhythms will thrive in this role. We value authentic service, clear communication, and a willingness to learn through REI Sales & Service Training.

Qualifications

• Store retail experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Store retail experience

Communication

Flexible schedule

Team player

Relationship building

Job description

REI Co-op in Westbrook, ME is hiring a Store Sales Specialist to help create memorable outdoor experiences. You will assist customers, share knowledge, and drive memberships while keeping the floor organized and merchandised.

A friendly, flexible team player who can adapt to busy store rhythms will thrive in this role. We value authentic service, clear communication, and a willingness to learn through REI Sales & Service Training.