Outdoor Store Sales Pro — Customer Experience & Memberships

REI; Indianapolis (IN); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Paid time off

Job summary

REI Co-op is seeking a Store Sales Specialist to share knowledge, make recommendations, and engage with customers daily. You will help ensure a 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services.

You’ll also help keep merchandise organized on the floor and stay ahead of product trends. Join us in shaping better outdoor experiences and building a culture that welcomes diverse perspectives while supporting your whole life

Qualifications

• Store retail experience preferred.
• Excellent communication and relationship-building.
• Open to feedback and diverse viewpoints.
• Uses business understanding and sound judgment to solve problems.
• Produces quality work by setting effective goals and priorities.
• Organizes and uses resources to meet deadlines and keep others informed.
• Engages and influences others to accomplish goals.

Responsibilities

• Assist customers with questions about products and memberships, and special ticket sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Retail experience

Customer communication

Feedback openness

Problem solving

Decision making

Time management

Collaboration

Job description

REI Co-op is seeking a Store Sales Specialist to share knowledge, make recommendations, and engage with customers daily. You will help ensure a 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services.

You’ll also help keep merchandise organized on the floor and stay ahead of product trends. Join us in shaping better outdoor experiences and building a culture that welcomes diverse perspectives while supporting your whole life