Outdoor Park Services

Workstream; Attica (IN); On-site; USD 38,000 - 60,000; Full time

Job summary

Badlands Off Road Park is seeking a dependable safety-focused Park Operations Associate to help enforce rules, assist guests, and support trail maintenance. The role includes patrolling, incident reporting, towing recoveries, and coordinating with local responders when needed.

Ideal candidates are mechanically inclined, capable of outdoor work in all weather, and comfortable communicating with guests. Weekend/holiday shifts are required, with some evenings.

Qualifications

• Valid driver’s license required; clean record.
• Experience operating trucks, UTVs, and recovery equipment in off-road environments.
• Ability to document incidents and write clear reports.
• Strong communication and conflict-resolution skills.
• Comfort working outdoors in all weather; weekend/holiday shifts required.

Responsibilities

• Staff checkpoints and enforce park rules and Indiana state laws.
• Perform patrols of park grounds, trails, campsites, and facilities.
• Respond to incidents, accidents, disturbances, and emergencies.
• Assist with vehicle recoveries and towing operations; operate recovery equipment safely.
• Prepare detailed incident and violation reports; coordinate with law enforcement as needed.
• Assist guests with park information and directions; provide exceptional customer service.
• Assist with trail maintenance, signage installation, and boundary marking.
• Support event setup and teardown as needed.

Skills

Driver's license

Off-road vehicle operation

Trail maintenance

Report writing

Communication

Conflict resolution

Safety awareness

Bilingual

Education

First Aid/CPR certification

Tools

Recovery equipment

Hand tools

Power tools

Job description

The Badlands Outdoor Park Services role is responsible for maintaining standards of safety throughout Badlands Off Road Park. Tasks include staffing checkpoints into the park, enforcing park rules, hands-on trail maintenance, and vehicle recovery.The ideal candidate is dependable, observant, professional, mechanically inclined, and comfortable working outdoors in all weather conditions.

Badlands operates in the tourism industry. Friday, Saturday and Sunday are our busiest days! Normal days off will be during the week. Working weekends and most Holidays is required.

Responsibilities

• Offerexceptionalcustomer service at all times.
• Maintain a visible presence throughout the park to promote safety and customer compliance.
• Enforce park rules, policies, and regulations.
• Enforce applicable Indiana State laws while on park property.
• Conduct routine and random patrols of park grounds, trails, campsites, and facilities.
• Respond promptly to incidents, accidents, disturbances, and emergencies.
• Provide security patrol during operational and non-operational hours.
• Document incidents, rule violations, and accidents in detailed written reports.
• Coordinate with local law enforcement or emergency services when necessary
• Provide professional customer service while addressing violations or safety concerns.
• Assist guests with general park information and directions.
• Assist with off-road vehicle recoveries, including towing and recovering stuck vehicles.
• Operate recovery equipment safely and efficiently.
• Perform routine trail inspections to identify safety hazards or maintenance needs.
• Clear brush, debris, and obstructions from trails.
• Install, repair, and maintain trail signage and boundary markers.
• Report major trail damage or safety concerns to management.
• Helps with set up and tear down of events as needed.

Required Competencies and Skills

• Passion for off-roading is a plus!
• Valid driver’s license with a clean record.
• Ability / experience operating trucks, UTVs, recovery equipment, and towing equipment in an off-road environment.
• Ability to safely use hand tools and power equipment for trail maintenance.
• Critical thinking and problem-solving abilities.
• Ability to thrive in a fast-paced environment and remain calm during stressful situations.
• Endurance to work in undesirable weather including high winds, cold and hot temps, and rain.
• Strong communication and conflict-resolution skills.
• Ability to write clear and accurate reports.
• Great interpersonal skills with an upbeat team‑player attitude.
• Ability to walk and/or stand for long periods, bend, reach, lift arms, and speak loudly. Ability to lift, push, and pull heavy weight.
• Extremely flexible schedule to accommodate long hours on weekends, holidays, and some evenings.
• Previous experience in park operations, or off-road recovery preferred.
• Basic mechanical knowledge preferred.
• First Aid/CPR Certification is a plus.
• Bilingual (Spanish & English) is a plus.

Key Competencies

• Situational Awareness
• Professionalism
• Integrity
• Customer Service Orientation
• Mechanical Aptitude
• Teamwork

Disclaimer

• This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as assigned to meet the ongoing needs of the park.

At the Badlands Off Road Park, we're on the lookout for individuals who possess unique combinations of talent, passion, a strong sense of responsibility, and a joyous attitude.
Join us in exploring your drive and dedication as we expand our team.