Outdoor Lake Store Associate - Guest Experience

ExplorUS; Santa Barbara (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

ExplorUS is seeking a Retail Associate for the Cachuma Lake Store in Santa Barbara County. You will welcome guests, help with merchandise selection, and process sales at the POS.

Maintain displays, stock, and inventory while ensuring a clean, welcoming environment for campers, anglers, boaters, and visitors. The role requires strong interpersonal skills, basic math for cash handling, and the ability to work weekends and holidays outdoors in varying weather.

Qualifications

• Previous retail, cashier, hospitality, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Basic math skills and the ability to accurately handle cash and make change.
• Ability to operate or learn a point-of-sale system.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Dependable, friendly, and customer-service oriented.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Greet guests in a friendly, professional, and courteous manner.
• Assist guests with merchandise selection and answer questions about products and services.
• Operate the point-of-sale (POS) system and accurately process cash, credit card, and electronic payments.
• Maintain an accurate cash drawer and assist with opening and closing procedures.
• Receive, stock, organize, and replenish merchandise, beverages, snacks, fishing supplies, camping essentials, and other retail inventory.
• Maintain clean, organized, and visually appealing merchandise displays.
• Assist with inventory counts and notify management of low-stock items.
• Receive deliveries and organize inventory in designated storage areas.
• Maintain cleanliness throughout the store, stockroom, and guest service areas.
• Follow company policies, safety procedures, and cash-handling standards.
• Work collaboratively with team members to support efficient daily operations and an exceptional guest experience.
• Perform other related duties as assigned.

Skills

Customer service

Cash handling

Communication

Organizational skills

Teamwork

Flexibility

Tools

POS system

Job description

ExplorUS is seeking a Retail Associate for the Cachuma Lake Store in Santa Barbara County. You will welcome guests, help with merchandise selection, and process sales at the POS.

Maintain displays, stock, and inventory while ensuring a clean, welcoming environment for campers, anglers, boaters, and visitors. The role requires strong interpersonal skills, basic math for cash handling, and the ability to work weekends and holidays outdoors in varying weather.