Outdoor Gear Shop Lead: Bikes, Ski & Snow

Lever, Inc.

Ogden (UT)

On-site

USD 33,000 - 39,000

Full time

4 days ago
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Job summary

Backcountry Outlet, a division focused on expert gear guidance and accessible pricing, is seeking an active, results-driven Assistant Manager for our bike and snow shop. Lead daily store operations, assist with scheduling, inventory control, and customer service, and help drive a fast-paced, outdoor-focused retail environment.

The ideal candidate brings 2–3 years of snow and bike shop management experience, strong leadership, and a passion for outdoor gear.

Qualifications

  • 2-3 years of experience in Snow shop management.
  • 2-3 years of experience in Bike shop management.
  • Passion for outdoor activities and knowledge of outdoor gear and apparel.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Strong leadership and team management skills.
  • Knowledge of retail operations.
  • Proficiency in Microsoft Office and point-of-sale systems.
  • Ability to work flexible hours, including holidays, evenings and weekends.

Responsibilities

  • Assist the Store Manager in managing day-to-day operations of the retail/rental store, including rental inventory, shop supply inventory, shop scheduling, and more.
  • Ensure the shop is always clean, organized and well-stocked.
  • Assist the Store Manager in opening and closing the store.
  • Ensure the store is properly secured, and alarm systems are functioning correctly.
  • Manage cash and credit card transactions, and perform daily cash reconciliations.
  • Maintain accurate inventory levels, conduct regular inventory audits, and report discrepancies.
  • Train and supervise shop staff to ensure knowledge of processes and products and provide exceptional customer service.
  • Protect store assets following loss prevention and safety standards.
  • Develop and maintain relationships with customers to build loyalty and repeat business.
  • Assist in development and implementation of processes to increase shop efficiency.
  • Maintain tune and mount scheduling.
  • Schedule employees to run tune, rental, and Ski shop.
  • Train employees in proper operation and safety of shop.
  • Keep the store operations running smoothly through hands-on management.

Skills

Snow shop management
Bike shop management
Customer service
Leadership
Retail operations
POS systems
Microsoft Office

Tools

Microsoft Office
POS systems

Job description

Backcountry Outlet, a division focused on expert gear guidance and accessible pricing, is seeking an active, results-driven Assistant Manager for our bike and snow shop. Lead daily store operations, assist with scheduling, inventory control, and customer service, and help drive a fast-paced, outdoor-focused retail environment.

The ideal candidate brings 2–3 years of snow and bike shop management experience, strong leadership, and a passion for outdoor gear.

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