Assistant Store Manager

Lever, Inc.; West Valley City (UT); On-site; USD 28,000 - 37,000; Full time

Job summary

Backcountry is seeking a highly motivated Retail Assistant Manager to support our Store Manager in Utah's brick-and-mortar location. You will oversee daily operations, inventory, merchandising, and customer service to ensure a premier shopping experience.

Ideal candidates bring 2–3 years in retail management, passion for outdoor gear, strong communication, and leadership skills, with flexibility for evenings, weekends, and holidays.

Qualifications

• 2–3 years of experience in retail management.
• Passion for outdoor activities and knowledge of outdoor gear.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong leadership and team management skills.
• Knowledge of retail operations and visual merchandising.

Responsibilities

• Assist the Store Manager in day-to-day operations of the retail store.
• Ensure the store is clean, organized and well-stocked.
• Assist in opening and closing the store.
• Manage cash and daily reconciliations.
• Train and supervise retail staff to ensure knowledge of processes and products.
• Develop and maintain relationships with customers to build loyalty.
• Assist in marketing and promotional activities to increase sales.

Skills

Retail management

Customer service

Leadership

Inventory management

Visual merchandising

Cash handling

MS Office

Tools

POS systems

Job description

At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist,MotoSport, andSteepandCheap—aimto supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products,a superiorshopping experience, personalized Gearheadexpertise, lightning-fast andaccuratefulfillment, and inspirational, informative, and community-centered content.

The ideal candidate should have a passion for outdoor activities andpossessexcellent communication and interpersonal skills.

Backcountry is seeking a highly motivated and organized Retail Assistant Manager to assist our Retail Manager in the daily operations of our brick-and-mortar retail store. The ideal candidate will be passionate about the outdoors and have experience in retail management, as well as excellent communication and customer service skills.

This position will report to the Store Manager.

What you get to do every day:

• Assist the Store Manager in managing the day-to-day operations of the retail store, including inventory management, visual merchandising, and customer service
• Ensure that the store is always clean, organized and well-stocked
• Assist the Store Manager in opening and closing the store
• Ensure the store is properly secured and alarm systems are functioning correctly
• Manage cash and credit card transactions, and perform daily cash reconciliations
• Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager
• Train and supervise retail staff to ensure they are knowledgeable about all processes and the products we sell and provide exceptional customer service
• Protect store assets following loss prevention and safety standards
• Develop and maintain relationships with customers to build customer loyalty and repeat business
• Assist in the development and implementation of marketing and promotional activities to increase sales

What you bring to the role:

• 2-3 years of experience in retail management
• Passion for outdoor activities and knowledge of outdoor gear and apparel
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Strong leadership and team management skills
• Knowledge of retail operations, inventory management, and visual merchandising
• Proficiency in Microsoft Office and point-of-sale systems
• Ability to work flexible hours, including holidays, evenings and weekends

$20 - $27 an hour

CSC Generation is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law. If you need an accommodation during the application process, contact [e-mail].

Employment is contingent on a background check, including verification of prior employment dates.