Outdoor Gear Sales Pro — Inspire & Equip Customers

CSC Generation Enterprise; Washington (District of Columbia); On-site; USD 36,000 - 42,000; Full time

Job summary

Backcountry is seeking a dynamic Gearhead (Sales Associate) to join our retail team in Washington, DC. You will greet customers, share product information, and guide them to the right outdoor gear and apparel.

Responsibilities include processing transactions, maintaining store presentation, handling inventory, and supporting promotions while collaborating with marketing and buying teams to meet customer needs.

Qualifications

• High school diploma or equivalent required.
• Prior retail sales experience preferred.
• Excellent communication and customer service skills.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Basic computer skills and familiarity with POS systems.

Responsibilities

• Greet and assist customers with their purchases.
• Provide product information, advice, and recommendations to customers.
• Process sales transactions accurately and efficiently.
• Maintain a clean and organized store environment.
• Manage inventory levels and restock merchandise.
• Participate in promotions and marketing campaigns.
• Collaborate with marketing and buying teams to align product offerings with customer needs.
• Strive to exceed sales targets and improve customer satisfaction.
• Develop knowledge of products, trends, and competitors.

Skills

Retail sales experience

Excellent communication

Customer service

Attention to detail

Teamwork

Basic computer skills

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist,MotoSport, andSteepandCheap—aimto supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products,a superiorshopping experience, personalized Gearheadexpertise, lightning-fast andaccuratefulfillment, and inspirational, informative, and community-centered content.

The ideal candidate should have a passion for outdoor activities andpossessexcellent communication and interpersonal skills.

We are looking for a dynamic and enthusiastic Gearhead (Sales Associate) to join our retail team. The successful candidate will be responsible for providing exceptional customer service, generating sales, and helping customers find the right outdoor gear and apparel for their needs.

What you get to do every day:

• Greet and assist customers with their purchases
• Provide product information, advice, and recommendations to customers
• Process sales transactions accurately and efficiently
• Maintain a clean and organized store environment
• Manage inventory levels and restock merchandise
• Participate in company-wide promotions and marketing campaigns
• Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
• Continuously strive to improve customer satisfaction and exceed sales targets
• Develop and maintain knowledge of products, industry trends, and competitors
• Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferred
• Outdoor industry and retail experience, nice to have
• Perform other duties as assigned by the Store Manager and Assistant Store Manager

What you bring to the role:

• High school diploma or equivalent required; some college coursework preferred
• Previous retail sales experience preferred
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced, team-oriented environment
• Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
• Flexibility to work weekends, holidays, and evenings
• Passion for outdoor activities and knowledge of outdoor gear and apparel

Physical Requirements:

• Ability to communicate verbally and work cooperatively with associates and customers
• Ability to remain standing for up to 5 hours at a time
• Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
• Ability to lift and/or move merchandise weighing up to 50 lbs.

$18.40 - $18.40 biweekly

CSC Generation is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law. If you need an accommodation during the application process, contact [e-mail].

Employment is contingent on a background check, including verification of prior employment dates.