Outdoor Gear Sales Specialist & Customer Experience Pro

Recreational Equipment, Inc.; Loveland (CO); On-site; USD 23,000 - 26,000; Full time

Job summary

REI Co-op in Loveland, CO is seeking a Store Sales Specialist to help create better outdoor experiences by sharing knowledge and engaging with customers every day. You will facilitate transactions, sell memberships, and keep merchandise organized on the floor while staying ahead of trends with product knowledge.

You will join a team focused on delivering 100% customer satisfaction and promoting REI services. A passion for the outdoors and a collaborative, inclusive culture are core to this role.

Qualifications

• Store retail experience is preferred.
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Store retail experience

Communication

Relationship building

Open to feedback

Business judgment

Prioritization

Time management

Influence others

Job description

REI Co-op in Loveland, CO is seeking a Store Sales Specialist to help create better outdoor experiences by sharing knowledge and engaging with customers every day. You will facilitate transactions, sell memberships, and keep merchandise organized on the floor while staying ahead of trends with product knowledge.

You will join a team focused on delivering 100% customer satisfaction and promoting REI services. A passion for the outdoors and a collaborative, inclusive culture are core to this role.