Senior Outdoor Sales Specialist | Customer Expert

REI; Loveland (CO); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI Co-op in Loveland, CO, seeks a Sr. Store Sales Specialist to be the face of the Co-op. You will engage with REI Members and Customers daily, acting as a knowledge base on products, equipment, and services, while guiding fellow sales staff.

This role is ideal for someone who loves talking about the outdoors and delivering excellent service. We foster an inclusive, anti-racist culture and offer benefits such as an employee discount, health benefits, retirement savings, and paid time off.

Qualifications

• Retail sales experience preferred.
• Strong customer service skills and communication.

Responsibilities

• Engage in REI Sales and Service Training to drive sales.
• Prepare store: stock, coordinate stocking process, handle merchandise.
• Adjust visual presentations to inventory levels, new products, and promotions.
• Monitor inventory accuracy, price accuracy, and product stock levels.
• Train and mentor new staff
• Partners with Department Managers to achieve goals and daily expectations

Skills

Retail sales

Customer service

Flexible schedule

Relationship building

Feedback welcome

Job description

REI Co-op in Loveland, CO, seeks a Sr. Store Sales Specialist to be the face of the Co-op. You will engage with REI Members and Customers daily, acting as a knowledge base on products, equipment, and services, while guiding fellow sales staff.

This role is ideal for someone who loves talking about the outdoors and delivering excellent service. We foster an inclusive, anti-racist culture and offer benefits such as an employee discount, health benefits, retirement savings, and paid time off.