Outdoor Campground Host: Guest Service & Safety

Tennessee Valley Hospitality; Tennessee; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health benefits

Job summary

Tennessee Valley Hospitality LLC, dba Barton Springs, seeks a Host to provide a quality recreational experience for visitors across our campground operations. The role often involves two people, handling gate and check-in duties, parking oversight, housekeeping, and customer service at one or more locations.

Responsibilities include cash handling, reservations, and retail sales; shifts may include evenings, weekends, and holidays.

Qualifications

• Strong customer service and excellent verbal and written communication skills.
• Ability to de-escalate challenging situations with guests.
• Basic recordkeeping and money handling experience.
• Able to lift up to 25 pounds and perform physical tasks.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Provide courteous, helpful customer service and explain area rules and facilities.
• Register campers, collect fees, and sell retail items.
• Operate a cash register and process transactions; keep logs and receipts.
• Verify payments, issue tickets, and help manage parking and facilities.
• Perform evening compliance rounds and ensure safety and cleanliness.
• Turn over rental cabins, handle laundry, and respond to spills and broken glass.

Skills

Customer service

Verbal communication

Written communication

De-escalation

Teamwork

Cash handling

Tools

POS system

Job description

Tennessee Valley Hospitality LLC, dba Barton Springs, seeks a Host to provide a quality recreational experience for visitors across our campground operations. The role often involves two people, handling gate and check-in duties, parking oversight, housekeeping, and customer service at one or more locations.

Responsibilities include cash handling, reservations, and retail sales; shifts may include evenings, weekends, and holidays.