Campground Host & Guest Experience Lead

Tennessee Valley Hospitality; Elizabethton (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Tennessee Valley Hospitality LLC, dba 6 Dam- invites applications for a Host to support operations across campground facilities. The role involves guest services, gate and check-in duties, parking oversight, housekeeping, and potential retail tasks in a fast-paced outdoor setting.

The Host works under the General Manager, with shifts that are seasonal, variable, and non-exempt, often shared by two staff. Candidates should be able to lift moderate loads and work evenings, weekends, and holidays

Qualifications

• Strong customer service and excellent verbal and written communication skills.
• Ability to de-escalate challenging situations with guests or coworkers.
• Basic recordkeeping and money handling experience; strong math aptitude.

Responsibilities

• Provides courteous, helpful customer service, educates the public on area rules, and promotes programs.
• Registers campers, collects fees, and sells retail items; handles reservations and walk-ins.
• Operates a cash register and processes cash, credit, and debit transactions; logs revenues.

Skills

Customer service

Communication

De-escalation

Money handling

Math skills

Teamwork

Flexibility

Tools

POS system

Job description

Tennessee Valley Hospitality LLC, dba 6 Dam- invites applications for a Host to support operations across campground facilities. The role involves guest services, gate and check-in duties, parking oversight, housekeeping, and potential retail tasks in a fast-paced outdoor setting.

The Host works under the General Manager, with shifts that are seasonal, variable, and non-exempt, often shared by two staff. Candidates should be able to lift moderate loads and work evenings, weekends, and holidays