Campground Host & Visitor Experience Lead

Tennessee Valley Hospitality, LLC; Elizabethton (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health benefits

Job summary

Tennessee Valley Hospitality LLC, operating as 6 Dam, seeks a Host to deliver quality guest experiences across campground operations. The role covers check-in, housekeeping, retail tasks, and safety checks, often shared between two people, with opportunities to assist in activity programs.

The Host handles customer service, payments, and daily operations, requiring flexible availability including evenings, weekends, and holidays, in a scenic outdoor setting.

Qualifications

• Experience in customer service and public interaction.
• Ability to de-escalate challenging situations with guests or staff.
• Basic money handling and recordkeeping experience.
• Able to work independently and as part of a team.
• Willingness to perform manual labor and work outdoors in varying conditions.

Responsibilities

• Provide courteous, helpful customer service and educate guests on recreational area rules.
• Register campers, collect fees, and sell retail items; assist with reservations.
• Operate cash register and process transactions; log revenues and usage data.
• Verify payments and permits; manage parking and public areas.
• Perform evening rounds to ensure rules are followed and areas are clean.
• Clean restrooms, facilities, and equipment; restock supplies as scheduled.
• Maintain grounds and equipment, including raking, mowing, and litter removal.
• Assist with cabin turnover and laundry as needed.
• Report unsafe conditions and property damage to supervisor.

Skills

Customer service

Verbal communication

Written communication

De-escalation

Money handling

Recordkeeping

Teamwork

Flexible schedule

Manual labor

Physical stamina

Job description

Tennessee Valley Hospitality LLC, operating as 6 Dam, seeks a Host to deliver quality guest experiences across campground operations. The role covers check-in, housekeeping, retail tasks, and safety checks, often shared between two people, with opportunities to assist in activity programs.

The Host handles customer service, payments, and daily operations, requiring flexible availability including evenings, weekends, and holidays, in a scenic outdoor setting.