Outdoor Campground District Manager

Tennessee Valley Hospitality, LLC

Ten Mile (TN)

On-site

USD 60,000 - 90,000

Full time

3 days ago
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Benefits offered by this job

Health benefits

Job summary

Tennessee Valley Hospitality LLC, doing business as Fooshee Pass, seeks a District Manager to lead operations in a selected recreation area. You will train hosts, supervise maintenance, and ensure safety and service standards are met in a scenic outdoor setting.

You will manage workflows, handle guest issues, and coordinate with the Operations department to optimize facilities, records, and revenue processes throughout the season.

Qualifications

  • Strong customer service skills; enjoys working in an environment of extensive public contact.
  • Strong verbal and written communication skills.
  • Flexible, adaptable and resilient.
  • Prior personnel management experience a plus; open to feedback and desire for continuous learning.
  • Possesses common sense and good judgement; able to make decisions.
  • Basic manual labor abilities, including cleaning and sanitizing facilities.
  • Able to move about the facility and occasionally lift 20+ lbs.
  • Maintains cleanliness of vehicles and equipment.
  • Solid administrative abilities and computer skills, including recordkeeping and money handling.
  • Ability to handle conflicts effectively.
  • Must work with minimal supervision and follow instructions.
  • Willing to work a flexible schedule, including evenings and weekends

Responsibilities

  • Oversees the general operations within an assigned area.
  • Trains hosts and maintenance personnel.
  • Participates in safety tailgate meetings and orientations.
  • Maintains relationships with staff, agencies, and the visiting public.
  • Handles visitor issues in a courteous and effective manner.
  • Troubleshoots operational situations and implements improvements.
  • Performs manual labor and supervises maintenance tasks as needed.
  • Participates in fee collection and revenue reporting.
  • Collects time cards and submits summaries to Operations Manager.
  • Reports unsafe conditions and enforces company standards.
  • Fills in for hosts during breaks, sick leave, and vacations.

Skills

Customer service
Verbal communication
Written communication
Flexibility
People management
Decision making
Safety and cleanliness
Conflict resolution
Self management

Tools

Recordkeeping software
Money handling

Job description

Tennessee Valley Hospitality LLC, doing business as Fooshee Pass, seeks a District Manager to lead operations in a selected recreation area. You will train hosts, supervise maintenance, and ensure safety and service standards are met in a scenic outdoor setting.

You will manage workflows, handle guest issues, and coordinate with the Operations department to optimize facilities, records, and revenue processes throughout the season.

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