District Manager at Fooshee Pass - 2027

Tennessee Valley Hospitality; Ten Mile (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Job summary

Tennessee Valley Hospitality LLC, dba Fooshee Pass- is seeking a District Manager for a selected recreation area within Fooshee Pass. You will oversee daily operations, manage staff, and ensure safety and visitor satisfaction in a remote outdoor setting.

Reporting to the General Manager, you will train hosts and maintenance personnel, handle incident resolution, and coordinate with local agencies. A flexible schedule including evenings and weekends is required.

Qualifications

• Experience supervising staff and coordinating daily operations.
• Strong customer service in high public contact settings.
• Ability to train and mentor hosts and maintenance personnel.
• Proven ability to handle conflicts and resolve issues professionally.
• Willingness to perform manual labor and light maintenance tasks.

Responsibilities

• Oversees general operations within an assigned area and ensures compliance with standards.
• Supervises and trains hosts and maintenance personnel.
• Conducts training workshops and safety tailgate meetings.
• Maintains relationships with employees, government representatives, and visitors.
• Handles visitor complaints and rules violations professionally.
• Troubleshoots and responds to incidents within permitted areas.
• Makes suggestions to improve operations.
• Performs manual labor tasks and may supervise construction/maintenance.
• Participates in fee collection, grounds maintenance, and utility testing.
• Secures, processes, and maintains records of deposits and revenues.
• Collects time cards and submits summaries.
• Reports hazards and enforces customer service standards.
• Fills in for hosts during breaks, sick leaves, vacations.

Skills

Customer service

Verbal communication

Written communication

Leadership

Flexibility

Conflict resolution

Time management

Job description

Tennessee Valley Hospitality LLC, dba Fooshee Pass- Working at Fooshee Pass offers the opportunity to engage with visitors in a remote, picturesque area of the outdoors, known for its scenic views and outdoor recreation like hiking and wildlife viewing. Obtain a rewarding role offering a chance to contribute to the preservation and enjoyment of this tranquil location. Join our 2027 team today.

Title: District Manager

Reports To: General Manager

Department: Operations

Summary:

TheDistrictManager position is assigned to a selected recreation area (or cluster of smaller areas) within a larger recreation complex. This may include a large campground or day use area, or a cluster of campgrounds and use areas. TheDistrictManager reports directly to an Operations/General Manager, and is responsible for training, scheduling, regular operations, facility maintenance, equipment use and care, tool use, care, and storage, within the assigned campground(s).DistrictManagers may be classified as a I or II, depending on the size and complexity of their assigned area.

RESPONSIBILITES:

• Oversees the general operations within an assigned area; calls attention to any operational deficiencies to comply with Permit, Operating Plan and Company operating standards.
• Supervises and trains hosts and maintenance personnel according to established procedures and develops effective working relationships with same.
• Assists in conducting training workshops, including new hire orientation at the beginning of each season and ongoing safety tailgate meetings.
• Maintains a good working relationship with fellow employees, governmental agency representatives, and the visiting public.
• Handles visitor complaints and rules violations in a courteous and professional manner and seeks to resolve such situations quickly and effectively.
• Troubleshoots and responds to situations as they occur within permitted areas.
• Makes suggestions and recommendations to improve or streamline operations.
• Performs manual labor tasks and may perform or supervise certain construction and maintenance tasks; assists maintenance personnel in the performance of routine duties.
• Assists/participates in all phases of fee collection, facility and grounds maintenance tasks, and water and utility system testing as needed.
• Secures, processes and maintains all records pertaining to deposits and revenues, and submits reports as directed.
• Collects time cards and submits completed summaries to Operations Manager.
• Reports problems and any unsafe or hazardous conditions as they are discovered, and enforces rules according to Company customer service standards.
• Fills in for hosts during breaks, sick leaves and vacations.

REQUIREMENTS:

• Strong customer service skills; enjoys working in an environment of extensive public contact.
• Strong verbal and written communication skills.
• Flexible, adaptable and resilient.
• Prior personnel management experience a plus; open to feedback and possess a desire for continuous learning.
• Possesses common sense and good judgement; able to make decisions within the boundaries of this position.
• Basic manual labor abilities, including an ability and willingness to clean and sanitize facilities with a variety of cleaning agents and chemicals.
• Willingness and ability toconsistently move about the facility and occasionally lift20+lbs.
• Maintains the cleanliness and general condition of assigned vehicles and equipment.
• Excellent verbal and written communication skills.
• Solid administrative abilities and computer skills, including recordkeeping and money handling.
• Ability to effectively handle a variety of conflicts.
• Must be able to work with minimal supervision and be able to learn quickly and follow instructions accurately.
• Willing to work a flexible work schedule, including regular evenings and weekends

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Eligible employees are offered health benefit. All hours worked will be paid.