Outdoor Airport Customer Service Associate

Avis Budget Group; Birmingham (AL); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Bi-weekly hourly wage

On-the-job training

Paid time off

Medical insurance

Transit/parking FSA

401k retirement benefits

Employee discounts

Job summary

Avis Budget Group is hiring at our airport locations in Birmingham, AL. This is an outdoor, customer-facing role supporting the rental and return process on the airport lots.

You’ll greet customers, help with vehicle checks, and use a handheld device to enter data, delivering friendly service to ensure smooth experiences. Qualifications include a valid driver’s license, basic computer skills, and strong communication.

Qualifications

• Must have a valid driver’s license.
• Basic computer skills and typing.
• Strong verbal communication and customer service skills.
• Customer-first mindset with a positive attitude.
• Willingness to work outdoors and stay active.
• Ability to work all shifts and stand/move for long periods.

Responsibilities

• Assist customers during rental and return on airport lots.
• Check vehicles and enter information into a handheld device.
• Process rentals for loyalty customers and at exit gates.
• Provide professional, friendly service to ensure a smooth experience.
• Support checks in vehicles and maintain orderly lots.

Skills

Driver's license

Customer service

Communication

Outdoor work

Typing

Flexible shifts

On-site presence

Tools

Handheld device

Job description

Avis Budget Group is hiring at our airport locations in Birmingham, AL. This is an outdoor, customer-facing role supporting the rental and return process on the airport lots.

You’ll greet customers, help with vehicle checks, and use a handheld device to enter data, delivering friendly service to ensure smooth experiences. Qualifications include a valid driver’s license, basic computer skills, and strong communication.